SANDRA M. MAMMELE
West Chester, PA 19380
********@*****.***
Project Management Strategic Planning Operations Management
SUMMARY
Focused Project Manager and Strategic Planning Professional committed to
excellence that brings people and ideas together to achieve corporate
objectives. Strong experience in data analysis, project
management/tracking, and creative problem solving. Proficiencies include
strong analytical, organizational, verbal/written communication, time
management, and relationship building skills. Reputation as a "positive"
force in embracing change and motivating team members to achieve
objectives. A focused leader possessing exceptional communication skills
working effectively across multiple levels and functions within the
organization.
PROFESSIONAL EXPERIENCE
VERIZON TELECOMMUNICATIONS, Exton, PA
Manager - Fiber Network Engineer
2003- 2009
Project Management and Strategic Planning of new fiber optic voice, data,
and video network (FiOS) serving >1M customers in Pennsylvania and
Delaware.
. Received Departmental Award for completing aggressive FiOS product
deployment schedule 100% on time.
. Successfully achieved goals of strategic plan for $10M FiOS product
launch including market entry strategy, design and cost management, and
resource assessment.
. Maintained 100% network availability by analyzing and monitoring FiOS
network using integrated proprietary system applications to engineer,
test, and continually upgrade software.
. Managed contractor and vendor relationships to lead program tasks among
internal project teams, external vendors and contractors: maintained
contractual obligations and corporate standards, defined measurable
objectives and goals, delivered projects on schedule and within budget to
maximize return on investment for FiOS products.
. Gained 50% market share and exceeded target revenue $1.2M by accurately
forecasting FiOS growth projections to determine threshold for network
relief plans.
Manager - Network Planning Engineer 1997-
2003
Developed network plans and directed fiber optic and copper cable
infrastructure projects for residential and commercial properties with $2M
program budget.
. Achieved a project completion rate of >95% by analyzing service requests
to develop network build plans with job schedules and secured capital
funding to complete the network build within budget and deadline.
. Managed 100+ maintenance projects to upgrade network infrastructure and
reduce annual maintenance expense by 25%.
. Directed network engineers, construction staff, and contractors to design
and build network plans to maximize company assets and meet regulatory
requirements.
. Analyzed weekly network growth data to identify need for power, floor
space, equipment frames, routers, and multiplexers and managed the
acquisition process.
SANDRA M. MAMMELE
********@*****.***
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Manager - Program Management 1994-1997
Managed force plan, staffing, and training requirements of a $10M consumer
marketing software development project.
. Collaborated with Human Resources and served as the single point of
contact for project staffing and created project orientation program for
new staff members.
. Analyzed, planned, and successfully partnered with internal departments
to secure office workspace, communications equipment, computers, and
training for 150 member staff organization.
. Managed and tracked $10M departmental capital and expense budgets to
maintain best cost policies while meeting project goals and objectives.
. Developed internal staff communication program and managed monthly
production and distribution of project newsletter.
Manager - Marketing Proposal Development 1992-1994
Managed the development and technical writing of marketing bid response
documents for large business accounts to successfully win annual sales
contracts >$500K.
. Partnered with marketing product staff to coordinate company product and
service information to create professional bid response document with
100% accuracy.
. Researched, wrote, and edited final document copy to consistently meet
marketing sales objectives and customer timelines.
. Directed final document distribution process to successfully meet urgent
deadlines with a 100% success rate in a fast-paced environment.
EDUCATION
B.S., Bachelor of Science, Business Management
Philadelphia College of Textiles and Science
(Philadelphia University), Philadelphia, PA
COMPUTER SKILLS/TRAINING
Microsoft Word, Excel, PowerPoint, Lotus Notes, Outlook, Visio, PeopleSoft.
Extensive training in numerous course subjects including Diversity,
Leadership, Management, Quality, and Technical skills.