Marcus F. Collins
**** ******** ***** ***** **********, Ohio 43110
E-mail: ************@*****.***
CAREER OBJECTIVE
To bring to your organization enthusiasm, dedication, responsibility, and
good work ethic, combined with a desire to utilize my skills obtained
through experience.
HIGHLIGHT OF SKILLS
*Team Player *Dependable *Prompt
*MS Word and Excel *Experienced Package *Excellent customer
Handler service skills
PROFESSIONAL EXPERIENCE
1. Located and monitored overdue accounts, using computers and a variety
of automated systems
1. Recorded information about financial status of customers and status of
collection efforts.
1. Resolved customer complaints.
1. Conferred with customers by telephone or in person to determine
reasons for overdue payments and to review the terms of sales,
service, or credit contracts
1. Advised customers of necessary actions and strategies for debt
repayment
1. Sorted and filed correspondence, and performed miscellaneous clerical
duties such as answering correspondence and writing reports
1. Arranged for debt repayment or establish repayment schedules, based on
customers' financial situations
2. Merchandised items based on product types, packaged them in boxes
based on shipment report to fulfill orders placed by different
clients.
3. Restocked supplies daily, picked through supply belt to get supplies
requested on each individual order request.
4. Lifted packages and/or merchandise with weights up to 50+ pounds.
WORK HISTORY
SP Data, Cleveland Ohio
January 2010- September 2010
Sales Associate
Swagelok, Solon Ohio
October 2008-April 2009
Package Handler
National Enterprise System
May 2007-September 2008
Debt Collector
Trans Star
August 2002-May 2007
Picker/Package Handler
EDUCATION
University of Akron, Akron, Ohio
Business Management
Warrensville Heights High School, Warrensville Heights, Ohio,
Diploma
REFERENCES
Furnish upon request