Marcus F. Collins

**** ******** ***** ***** **********, Ohio 43110

E-mail: abi7n9@r.postjobfree.com

216-***-****

CAREER OBJECTIVE

To bring to your organization enthusiasm, dedication, responsibility, and

good work ethic, combined with a desire to utilize my skills obtained

through experience.

HIGHLIGHT OF SKILLS

*Team Player *Dependable *Prompt

*MS Word and Excel *Experienced Package *Excellent customer

Handler service skills

PROFESSIONAL EXPERIENCE

1. Located and monitored overdue accounts, using computers and a variety

of automated systems

1. Recorded information about financial status of customers and status of

collection efforts.

1. Resolved customer complaints.

1. Conferred with customers by telephone or in person to determine

reasons for overdue payments and to review the terms of sales,

service, or credit contracts

1. Advised customers of necessary actions and strategies for debt

repayment

1. Sorted and filed correspondence, and performed miscellaneous clerical

duties such as answering correspondence and writing reports

1. Arranged for debt repayment or establish repayment schedules, based on

customers' financial situations

2. Merchandised items based on product types, packaged them in boxes

based on shipment report to fulfill orders placed by different

clients.

3. Restocked supplies daily, picked through supply belt to get supplies

requested on each individual order request.

4. Lifted packages and/or merchandise with weights up to 50+ pounds.

WORK HISTORY

SP Data, Cleveland Ohio

January 2010- September 2010

Sales Associate

Swagelok, Solon Ohio

October 2008-April 2009

Package Handler

National Enterprise System

May 2007-September 2008

Debt Collector

Trans Star

August 2002-May 2007

Picker/Package Handler

EDUCATION

University of Akron, Akron, Ohio

Business Management

Warrensville Heights High School, Warrensville Heights, Ohio,

Diploma

REFERENCES

Furnish upon request

Contact this candidate