David T. Mackey

608-***-****

Professional Profile

A consistent, confident gentleman with over 8 years of experience in

customer service and sales. A proven manager with over 3 years of

experience with high integrity and work ethic.

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Experience Areas

Customer Service Inside Sales Outside Sales

Cold Calling Retail Management Employee Training

Employee Supervising Time Management

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Professional Experience

Merchant Services Representative - West Business Services- Middleton,

Wisconsin- June 2010-Present

West Business Services provides innovative business-to-business sales and

account management solutions.

*Provide marketing solutions to American Express merchants on outbound

calls

*Weekly insight reports

Senior Finance Representative - Primerica - Madison, Wisconsin - June 2007-

October 2009

Primerica is a division of Citigroup which specializes in customizing

entire financial solutions (investments, loans, and insurance) for families

and individuals.

*Promoted to Senior Finance rep. within 7 months

*Provided services to only Wisconsin clients

*Attended weekly meetings and quarterly conventions

*Recruited new finance representatives

Outside Sales Representative - Aflac - Madison, Wisconsin and Oklahoma

City, Oklahoma- December 2005-May 2007

Aflac is best known for its payroll deduction insurance coverage, which pay

cash benefits when a policyholder has a covered accident or illness. Life,

dental and vision insurance are also products of Aflac.

*Achieved Fireball Faststart Award within first 30 days with company

*Dialed a minimum of 100 cold calls via phone daily when not on

appointments or making in person calls

*Attended weekly sales meetings

*Clients were only local Wisconsin or Oklahoma businesses

Assistant Manager/Manager - Radioshack - Madison, Wisconsin - August 2003 -

August 2005

National retail store specializing in wireless phones, small electronics,

and electronic accessories.

*Promoted to Store Manager in November 2004 (Hired as an Assistant Manager)

*Attended 8 week Manager training course

*Delegated sales and projects to employees

*Conducted weekly sales meetings

Education

Bachelor of Arts in Communications

Wisconsin Lutheran College - Milwaukee, WI

*Wrote Music Reviews for College Paper

*College Football Team Member

Interests

Young adult tutoring, football, and cooking

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