Customer Service Representative
Resume:
Kasa Hester
Winder, GA *****
abi7mp@r.postjobfree.com
Objective
A position in administration where skills such as team work, excellent
customer service, and written and oral communication to provide a
productive office atmosphere.
Skills
. Providing excellent professional customer service
. Experience with high volume, multi-line phone system, and scan gun
. Proficient with Microsoft Office Suite programs such as Word, Excel,
and PowerPoint
. Ability to communicate professionally and effectively in both written
and verbal form
. Work efficiently in both independent and team atmosphere
. Computer proficient with Windows programs and email
Education
8/2006 - 7/2010 Georgia Southwestern State
University Americus, GA
Bachelor's of Science Degree - Psychology, Minor in Sociology
Graduation Date: July 2010
. Course work in behavioral modification, research methods and
statistics
. Awards/Accomplishments such as the Dean's List, Founding member of the
Sigma Alpha Pi Society of Leadership and Success, member of the Gamma
Beta Phi National Honor's Society and Psi Chi Honor's Society for
Psychology
Experience
9/2010 Chico's FAS Inc.
Winder, GA
Distribution Associate
. Receiving returns, unlock, consume, inspect, and detag merchandise
using RF scan gun
. Packaging online purchases to ship directly to consumer using scanner
and computer
8/2008-12/2009 GSW School of Computer Science
and Americus, GA
Information Technology
and Mathematics
Secretary Assistant
Provide assistance to Dean of Computer Science as well as to other faculty
in the department.
. Aid customers by telephone, receiving and transferring/directing
multiple lines
. Typing documents using Microsoft Office Excel, Microsoft Word, and
Adobe
. Delivering, retrieving, and sorting mailed documents and packages
. Filing, copying, and faxing documents
. Organizing and managing calendars
. Restocking office supplies, construct displays
. Inventory and instructional related tasks
5/2009-8/2009 Fatz Caf
Athens, GA
Carry Out Customer Service Representative
. Enter orders into the POS System
. Work efficiently in a fast-paced environment with high volumes of
incoming calls
. Valuable team member that assists in other areas as needed
. Packaging food and running the cash register
. Food prep/ safety check
11/2005 - 5/2008 Fatz Caf
Winder, GA
Carry Out Customer Service Representative
. Enter orders into the POS System
. Work efficiently in a fast-paced environment
. Valuable team member that assists in other areas as needed, such as
training new employees
. Packaging food and running the cash register.
Hostess
. Welcoming customers, keep track of waiting lists, seating and greeting
guests, taking food and drink orders, serving food and beverages, and
maintaining clean restaurant.
References Available Upon Request
Contact this candidate