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Customer Service Administrative Assistant

Location:
Quincy, IL, 62305
Posted:
October 12, 2010

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Resume:

Melissa Stratman

Objective office/clerical

Experience

**** ***** ****** ******** ********* Center

Internship

**** ******** ***.

Administrative Assistant

Responsible for entering and processing payroll for

hundreds of businesses.

Enter and update client/business tax, payroll, and

pension information.

Posting and processing 401k and pension plans.

Generating and processing daily, weekly, monthly,

quarterly, and yearly reports.

Generating W2 and quarterly tax reports for all

clients.

Outpacking all Fed-Ex and mail.

Customer service, use of all office equipment,

taking inventory.

Microsoft Excel, Word, Outlook, etc.

2008 Quincy Newspaper Inc.

CW Station Coordinator

Responsible for scheduling and formatting all

commercials, movies, and programs for 7 TV

stations.

Daily reconciliation of all commercials that played

the day before.

Generate and disperse monthly invoices and billing

for all of my TV stations' advertisers.

Enter and update advertiser contracts for their

commercials.

2004-2007 Blessing Women's Center

Receptionist OB/GYN Clinic

Responsible for scheduling appointments in a fast

paced OB/GYN office.

Answer phone, customer service, send medical

records to other offices.

Enter/update patient information/records and

insurance, post payments, scan documents.

2000-2004 Quincy Medical Group

Medicare Biller-Business Office

Processing Medicare claims, investigating Medicare

denials.

Working patient accounts, balancing A/R, filing.

Customer service.

Responsible for posting Medicare payments,

processing refunds.

1998-2000 Mercantile Bank

Bank Teller/Sales Associate

Responsible for handling large quantities off cash.

Balancing cash drawer daily.

Processing customer & business transactions.

Opening and closing bank facility, customer

service.

Opening new accounts, processing loans, filing

paperwork.

1995-1998 Bergner's Dept Store

Sales Associate

Education

Quincy University

JWCC

Quincy Senior High School

References

Dr. Louis DeGreeff

Blessing Women's Center

OB/GYN doctor/surgeon

Work: 217-***-****

Cell: 217-***-****

Shelley Holzgrafe

Blessing Women's Center

Office Manager

Home: 217-***-****

Cell: 217-***-****

Jessica Robertson

Brown County State Bank

Cell: 217-***-****

Evanne Mast

Knapheide Manufacturing Co.

Marketing

Cell: 217-***-****



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