Customer Service Years Experience
Resume:
Paul L. Jones
***** ******** **, ************, *******, 32218
****************@*****.***
OBJECTIVE
Seek the Challenging Position of Debt Collector
PROFILE
A highly talented Debt Collector with huge experience in locating and notifying customers of delinquent accounts by mail,
telephone; receiving payment and posting amount to customer's account; preparing statements to credit department if
customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and
status of accounts.
SUMMARY OF QUALIFICATIONS
More than ten years experience Sound ability to speak clearly so others can
understand you
Profound knowledge of arithmetic, algebra,
At ease in fast paced environment, adapting
geometry, and their applications
Sound knowledge of word processing, managing quickly to changing situations requiring close
files and records, and other office procedures attention to detail with meticulous follow through
and terminology
Excellent ability to persuade others to change Ability to gather, analyze, interpret information
their minds or behavior and ideas, and reach conclusions
Profound ability to communicate effectively in
PC knowledge with Skipmaster, Metrosearch,
writing and speaking
Strong ability to add, subtract, multiply, or divide and Accurint
quickly and correctly
EMPLOYMENT HISTORY
Central Credit Services, Jacksonville, Florida 2007
2010
Debt Collector
Skip Tracing
Property Searches
POE Verification
Settlement
Negotiations of payment plans
Workman Law Office, Jacksonville, Florida 2004 2007
Debt Collector
Skip Tracing
Property Searches
POE Verification
Settlement
Negotiations of payment plans
REFERENCES
Available Upon Request
Paul L. Jones
11345 Hartland Rd, Jacksonville, Florida, 32218
****************@*****.***
October 17th, 2010
HR Department:
I have worked in collections for more than ten years, developing a reputation for problem solving,
superior customer relations skills and thriving in a fast paced environment. I'd like to combine my debt
collection experience and my computer expertise to work for your company.
My experience have provided me with excellent knowledge of skip tracing, property searches, POE
verifications, negotiation skills and customer service. This, coupled with my attention to detail,
organizational and communication skills will allow me to make a substantial contribution to your
company.
I believe a challenging environment such as yours will provide an excellent opportunity for me to best
utilize my skills while contributing to your company and its customers.
I welcome the opportunity to discuss with you personally how my skills and strengths can best serve
your company. I will call you the week of October 18th, 2010 to establish a convenient time for us to meet
and further discuss my qualifications. I look forward to learning more about your company and the
possibility of becoming part of your team.
Thank you for your consideration,
Paul Jones
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