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Manager Customer Service

Location:
Bakersfield, CA, 93309
Posted:
August 21, 2010

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Resume:

*** **** **

Bakersfield, Ca *****

661-***-****

*******@*****.***

Alicia E. Barbosa

Objective To obtain a secretarial/receptionist position, in a

challenging environment, which I may apply my current

office related skills as well as learn new skills.

Professional Microsoft Office Filing/Editing Accounts

Skills Microsoft Access Typing (58+ wpm) Receivable

Microsoft Excel Office Procedures Mail Room

Data Entry Telephone Skills Internet

Customer Service

Skills

Education 2009- Current Columbia College

Columbia, Mo

? Criminal Justice Major

2004-2006 Bakersfield

College Bakersfield, Ca

A.A in Correctional Administration

? Deans List Fall 2004

Employment History 03/10-08/10 Bonanza Creek Energy Operating

Co Bakersfield, Ca

Administrative Office Assistant

?A/P data entry, A/P assistant, answering phones & directing calls, mail

collection & distribution, company errands, filing documents, assist

office manager with safety booklets, supply ordering, and accounting

research projects, schedule and sign for FedEx/UPS deliveries.

02/08-07/08 Turning Point - Kennemer Center

Bakersfield, Ca

RCS II

?Routine pat downs and drug testing of clients, monitor parolees, routine

intake procedures, answer and direct phone calls.

08/07-02/08 Western Fabrication

Bakersfield, Ca

Secretary/Accounts Receivable

? Match invoices/purchase orders, time cards, data entry, monthly

profit/loss analysis, answer phones, file documents, and greet customers,

accounts receivable.

11/06-06/07 El Tejon Pharmacy

Bakersfield, Ca

Driver

? Sort prescriptions, deliver prescriptions to patients across

Bakersfield.

06/06-11/06 Kern County Probation Department Bakersfield,

Ca

Group Counselor/Juvenile Correctional Officer

? Maintain security of institution and safety of minors, conduct constant

room checks, escort minors various locations, various paperwork and

filing.

10/03-04/06 Farmers Insurance

Bakersfield, Ca

Receptionist/Clerical Assistant

? Answer and direct phone calls, file documents, assist office manager

with various tasks, record client payments, run errands, assist with

quotes, data entry, greet clients, distribute mail and messages.

References Alicia Hernandez TJ Maxx - Ops.

Manager 661-***-****

Sandy Ishmael Retired

661-***-****

Sterling Hawks VAC - Program Mgr.

661-***-****



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