Customer Service Human Resources
Resume:
Tony C. Brown
Irving, TX 75063
**.*******@*****.***
OBJECTIVE
I seek a position of the Assistant Personal Officer in a reputed firm where I can use my experience from both fields in
Administration and Human Resources as well as utilize my dynamic personality for the benefit of the company.
QUALIFICATIONS
• Proficient in spreadsheet and database software, including Excel and Access
• Excellent customer service skills developed in a variety professional settings
• Ability to communicate effectively over the phone and in person
• Strong research skills developed through work experience and course work
• Created new administrative process for tracking client contacts
• Experience working on team projects both at work and in courses
WORK EXPERIENCE 2004-2009
• Interviewed applicants to obtain information on work history, training, education, and job skills.
• Reviewed and evaluated applicant qualifications or eligibility for specified licensing, according to established
guidelines and designated licensing codes.
• Screened and referred applicants to hiring personnel in the organization, making hiring recommendations when
appropriate.
• Contacted applicants to inform them of employment possibilities, consideration, and selection.
• Conducted reference and background checks on applicants.
• Advised managers and employees on staffing policies and procedures.
• Informed potential applicants about facilities, operations, benefits, and job or career opportunities in organizations.
• Performed searches for qualified candidates according to relevant job criteria, using computer databases, networking,
Internet recruiting resources, cold calls, media, recruiting firms, and employee referrals.
• Prepared and maintained employment records.
• Hired applicants and authorize paperwork assigning them to positions.
Computer Skills
Peripheral Devices, Personal Computers, Microsoft Office Suite
EDUCATION
University Schools of Las Colinas-Diploma General-Graduated: 2004
DeVry University-Computer Information Systems-GPA: 3.0-Graduation Date: 2012
Assess ed, Authored, Capable, Challenging, Cohesive, Collaborate, Communication, Competent, Conceptualized, Conducted, Consistently, Conveyed, Demonstrated, Designed, Determined, Developed, Diligence, Driven, Dynamic, Effective, Enhanced, Establish, Exceptional, Exceeded, Expert, Extensive, Evaluated, Facilitated, Focus, Implemented, Inspired, Instrumental, Introduced, Launched, Liaison, Managed, Mastery, Maximized, Mentored, Motivated, Negotiated, Outstanding, Oversaw, Perform ed, Persistent, Presented, Proficient, Promoted, Rapid, Recognized, Recommend, Recruited, Skilled, Succeeded, Successful, Superior, Supervised, Tenacious, Trained, Unique, Utilized, Dependability, Integrity, Attention to Detail, Cooperation, Stress Tolerance, Concern for Others, Initiative, Leadership, Self Control, Independence, Support, Independence, Relationships, R esults Orient ed, Resilient, Customer Relationship Managem ent, Problem Solving and Analysis, Planning and Organi zing, Customer Service, Adapt to Change, Influential and Persuasive, Interpersonal Communication Skills, Negotiation Skills, Team Player
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