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Megan Ogden

Experience 2006-2010 Lujack's Auto Plaza Davenport, IA

Parts Counter Person / Shipping & Receiving Clerk

Train new parts and service personnel with

knowledge needed to perform duties of their

occupation.

Receive stock order from ware house.

Research parts information and gather knowledge of

parts for technicians

Send off out core and material returns to Saturn

docks.

Submit claims for damaged parts and process all

necessary paperwork inclined.

Process warranty returns and ship parts to global

warranty center.

Process daily cash drawer, make proper change if

needed, and send paperwork to administration

office.

Answer incoming parts calls.

Sell parts to customers over the counter and to

wholesale customers.

1 year of experience with ADP processing system

4 years of experience with EDS processing system.

Create purchase orders for sales and service

associates.

Close purchase orders for parts and service

departments.

Control inventory flow of parts and assign parts

bin locations.

2005-2006 American Hair Bettendorf, IA

Receptionist

Received incoming phone calls from clients.

Scheduled appointments for clients.

Confirmed all clients' appointments for the day

before.

Assisted in keeping salon looking clean &

professional.

Wash towels and straighten stylist's areas.

2004-2005 Marshall's Bettendorf, IA

Cashier / Stocker

Cashiered customer's purchases.

Answered incoming phone calls.

Assisted with customer sales in store.

Received in daily merchandise trucks.

Relieved employee's for breaks.

Assisted in fitting room and lay away.

Stocked merchandise on sales floor.

Constructed displays for merchandise.

Worked with customer service, at customer service

counter.

2003-2004 Kirk lands Davenport, IA

Cashier / Stocker

Cashiered customer purchases.

Stocked shelves with new products.

Answered incoming calls.

Assisted with loading merchandise into customer

vehicles.

Process returns for customers.

Customer service.

Education 2004 West High School Davenport, IA

High School Diploma

Attended the Business Academy program

Experience with Outlook, Microsoft word, Excel

(minimal), Microsoft power point

Typing Skills 55 wpm

2009-Present Kaplan University

Davenport, IA

Attending school for associate's degree in applied

science for criminal justice.

Will continue on to bachelors degree and masters

Interests Spending time with my son and furthering my

education.

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