Customer Service Administrative Assistant

Adelma Starnes

*** ****** **.

Fountain CO *****

719-***-****- Cell

abi7d6@r.postjobfree.com

Skills:

Detail oriented professional with excellent communication skills, written

and verbal. Highly organized and flexible, a dependable professional with

a commitment to excellence.

. Software: XP-Word, Excel, Power Point, Word Processing, Typing (60

WPM), Dictaphone

. Skills: Customer Service and clerical support

. Education: One credit from Associate of Applied Science Degree,

Paralegal/Legal Assistant

Work Experience:

June 2006-October 2010 Brian Geddes, P.C., Colorado Springs, CO

Receptionist/Administrative Assistant

Answer multi-line telephone, greet clients at front of office

Maintain phone and mail logs for billing purposes

Responsible for entering billable time in database, accurately and on a

daily basis

Transpose dictated correspondence for attorney to client

Maintain current client files and open new client files

Maintain attorney calendar and/or schedule

Responsible for all outgoing/incoming office correspondence.

Copy and maintain client letters and information as needed by attorney.

May-2005-October 2005 Erhardt Fitzsimmons Esq., Colorado Springs, CO

Receptionist

Answered telephones for multiple attorneys

Handled messages for the attorneys in the office

Received client information in order to compile client records

Assisted attorney in writing Settlement Demand Letters

Composed letters to various organizations (insurance companies, medical

facilities) in order to ascertain client information

Responsible for filing various documents and information properly

1998-2002 Carlson Wagonlit Travel, Ft. Riley, KS

Travel Consultant

Assisted military personnel with temporary and permanent change of duty

assignments.

Executed travel requirements by planning flight and car reservations.

Initiated daily and weekly reports of all transactions.

Greeted and assisted personnel with questions and concerns at front desk.

Researched travel options based on security and schedules.

1997-1998 Creative Travel and Scuba Manhattan, KS

Travel Consultant

Assisted clients with travel packages and reservations.

Researched and planned various vacation options for clients.

Handled SCUBA questions and equipment.

Advised travelers of passport and Visa information and requirements.

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