Customer Service Administrative Assistant
Resume:
Cathy Warner
*** ******** ***** ****, ********, South Carolina 29209
abi7ce@r.postjobfree.com
Objective Obtain a position as a team player in a people-oriented
organization where I can utilize my customer-service
experience, computer knowledge and clerical skills.
Professional Microsoft Office Filing/Editing Basic Math I & II
Skills Microsoft Windows Office Procedures Business English
Telephone Skills Technical Report
dBase III Customer Service Writing
Clipper Skills English
Lotus 1-2-3 Software Composition II
WordPerfect Fundamentals Medical
5.1/6.1 Terminology
Study of Disease
Processes
Education University of Akron - Wayne College
Evening student taking classes toward an Associate
degree
G.P.A. 3.5; Attendance 100%
Employment Developed ability to work under pressure in a fast-paced
Skills environment
Acquired skills to work independently and as a team
member with good organizational skills
Maintained excellent customer relations and developed
customer rapport
Diplomatically resolved customers complaints on
as-needed basis
Developed ability to communicate effectively and
courteously while maintaining confidentiality
Followed instructions well and made decisions
independently
Maintained all record-keeping procedures without error
Dedicated and extremely hardworking
Employment University of Akron, Orrville, OH 2000-2009
History Office Support Specialist
Mennonite Mutual Insurance Co., Orrville, OH 1991-2000
Information Systems Assistant,
Personal Lines Policy Processing
Assistant Claims Adjuster
Windate-Addison & Associates, Akron, OH 1990-1991
Administrative Assistant
References Academic and work references available upon request
Contact this candidate