Customer Service Representative
Resume:
Ashley deanna rock
***** ******** **. *********, ** 93536
574-***-**** abi7ae@r.postjobfree.com
EDUCATION
Robert McGowan High School - North Edwards, CA
EXPERIENCE
Antelope Valley Hospital Lancaster, CA
Human Resource Assistant June 2009-Present
? Keep a daily log of all incoming mail and distribution
? Answer all incoming calls and route them accordingly
? File employee documents into folders
?Assist employees in proper completion of various enrollment
and change forms
?Explain Medical Leave information and assist in writing
Notices and Doctors certification
?Prepare and Route Grievances accordingly
?Scan all terminated employee Personnel Files
?Help with large Mailings and Special Projects
?Check and update daily mail log
?Set up daily meetings and manage conference room calendar
?Load Joint Commission regulatory reviews into ADP
?Manage Conference room and employees calendars
?Help employees enroll in company Health Benefits
South Bend, IN
January 2007 -
Memorial Hospital February 2009
Radiology Secretary
?Prepare Films for Surgery
? Call Doctors offices for orders of patients for the next day
? File patient information into jackets
? Call doctors in for procedures
? Print film for physicians to examine the images
? Enter orders in for out patients
? Any tasks deemed necessary to insure the proper flow of patient services
Advanced Communications Inc Mishawaka, IN
Night Check in Clerk April 2006 - March
2007
? Developed system that monitored status of equipment dispersed to technicians and
related stock
? Responsible for opening and closing procedures as well as performing truck
inspections
? Worked independently
7-11 Convenience Store Mishawaka, IN
Store Clerk January 2005 - April
2006
? Handled accounting of cash process for daily deposit
? Responsible for ordering all products for resale
? Actively filled roll of customer service representative
Wendy's Restaurant
Mishawaka, IN
Cashier
? Assisted with store opening procedures
? Balanced cash on a daily basis
? Cleaned and performed other tasks requested by manager as time allowed
Other Notes
? Typing proficiency of 60 words per minute
? Strong skill sets acquired with MS Excel, MS Word, MS Outlook, ADP/ HRMS, PACS
? Mentor through Big Brothers and Big Sisters for two years
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