Customer Service Management

Location:

Posted:

October 17, 2010

Deborah Williams

PO Box ****

Winston Salem, North Carolina 27115

Objective: Seeking a secure employment company in Winston Salem area.

Skills

• Knowledge of Microsoft Windows Office Applications

• Knowledge of accounting

• Proficient in typing and data entry

• Knowledge of relevant computer database applications

• Office equipment fax, scanner, copier, calculator

• Courier background – (timely, sensitive material, documentation)

Accounting and Budget Assistant Clerk Data Management Technician 1995 2005 Government

Contractor, Naval Air Station, Pt Mugu CA

• Receive incoming mail and distribute to appropriate areas

• File maintenance

• Receive, record, organize and process funding on government contracts and documentation

• Receive, prepare all invoices and process payment

• Expedite and audit funding balances

• Phone support and interface with multiple financial management customers and vendors

• Prepare monthly report of all log data

• Provided courier support in government vehicle

Customer Service 2006 2007 – Kelly Services assigned to Pepsi Cola Company, Winston Salem

• Provide support to the outbound call center area, heavy phones

• Assist customer enrollment in company services

• Handle outgoing vendor calls for overdue payments collections

• Update vendor information in database

3 Paraprofessional 2007 2009 – Universal Mental Health, Winston Salem NC

• Assist client with activities of daily life

• Help client cope and manage developmental issues

• Provide tools to enable individuals to help themselves

• Assist with money management

• Help client progress toward independent living

• Provide transportation and give aid to use community resources

References

Geri Evans Joseph Del Monaco Jesus Robledo

abi78m@r.postjobfree.com abi78m@r.postjobfree.com abi78m@r.postjobfree.com