Customer Service Sales

ngela Curtis

Wilton Ave Apt A

do fl, *****

***-****

l: abi78f@r.postjobfree.com

Objective

ted Customer Service Representative with huge experience in performing call center and retail duties which

ves providing great customer service skills, addressing customer complaints, preparing others for the work

onment. Also im a very friendly, upbeat person always here to make the customer happy, and feel that they are in

hands. And performing other duties as required.

Summary Of Qualifications

5 years of customer service.

Excellent written and verbal communication skills, with an eye for detail.

Extremely productive in a high volume, high stress, environment.

Immense ability to establish and maintain effective working relationships with those contacted in the course of

the work.

Muti- tasking

Self starter with a can do attitude.

Computer literate

Professional Experience

ergys- Lake Mary Fl ( Customer Service Rep) 8/2009-Present

e company Convergys i was a customer service rep. At Convergys i trained new employee for the call center

onment. Also, i set up new account and answer mutiple phone lines. Alot of multi tasking. At this company i

ered customers question about there account and also set up appointment for the tech to install their equipment.

net usage.

ge Lakes- Orlando Fl ( Dispatcher) 01/2009-09/2009

e company Orange Lakes i was working in the Housekeeping department. There i was dispatching the

ekeepers needs for the rooms. Also when the guest request for blankets, towels, etc. I assisted the mangers in

imporant paperwork, faxing and data entry. Also, i crossed trained in the sales department trying to get the feel

saling process again. Took telephone message for the staff, greeted vistors to the facility, answered questions

irected them to the appropriate individuals.

ection One- Longwood Fl ( Customer Service Rep) 06/2007-01/2009

e company Protection One i was a customer service rep that assistant the customers with there alarm services.

h means i was making sure that the customer was always safe and sound inside of there home. I had to answer

-lines and dispatch fire, police or medical departments. Data entry and also filing.

et- Orlando Fl ( Sales Associate, Etc) 04/2004-05/2007

et was my first job and i wanted to learn as much as i could. At this company i was a sales associate, cashier,

r unloader, customer service agent, and also assisted in the food area. Target was the place where i learned mostly

y abilities that i have today, some being fast, fun, and friendly to all my customers.

Education

ige High School- Graduated May 2005

est College- Currently online courses

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