Medical Assistant Customer Service

CATHERINE LOYD, RMA

**** *** ***** *****, ******, LA. 70668

337-***-****)

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MEDICAL ASSISTANT

• Hardworking and energetic, flexible, adapt easily to change in environment and work schedule.

• Personable with a positive attitude, interface effectively with patients, families, and nursing staff.

• Maintain excellent interpersonal communication, time management, and problem resolution skill.

EDUCATION

Kaplan Higher Education/Texas Careers

Medical Assistant Program, GPA 4.0

November 2009

SKILLS/TRAINGING

CPR Certified and HIPPA certified, Patient Care Concepts, Pharmacology, EKG, Specimen Collection

and Analysis, Hematology and Phlebotomy, Human Development Ethics, Office Management and

Communication, Charting Skills, Electronic Medical Record, Laboratory Testing, Infection Control,

Injections, Vital Signs, Microsoft Word, and CPT/ICD-9 coding.

WORK EXPERIENCE

Cholestech (contracted) 08/2010-08/2010

Duties: Finger sticks, analyzing for Vitro diagnosing, and charting.

SETMA, Beaumont, Texas

Medical Assistant (160 hours of externship) 09/2009-10/2009

Duties: Triaged patients, set up and clean up exam rooms, electronic charting, performed

injections, finger sticks, urinalysis, assisted in minor office procedures, answered calls, took

accurate messages and transferred calls, and other office duties as assigned.

Isle of Capri Casino

Security Officer/Assistant Supervisor: 01/2000-Present

Duties: Customer Service, scheduling, report writing, dispatch, interviewing, maintaining safe

environment, overseeing daily casino operation, and regulated compliance, escorting funds to and from

secured areas, supervise 15-20 employees, train new employees, responsible for various documentations

and reporting, and other duties as assigned.

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Tri-Parish Home Health 1991-1999

Nursing Assistant

Duties: vital signs, charting, assist bathing, assist dressing and other assigned duties.

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