Michael J. Johnson

**-**** ******** **., *** Beach, HI 96706

808-***-**** abi72y@r.postjobfree.com

Career Narrative

I have specific experience in creating strategic plans for the re-design of

training and development organizations. This includes assessing and re-

defining personnel reporting structures; identifying gaps within

departmental accountabilities and assigning identified accountabilities

appropriately within the workforce; and strategic planning for the long

term development of employees. I have developed organizational charts of

which, the restructuring of individual responsibilities was the objective.

Recently I have developed a comprehensive employee development program that

includes the enhancement of organizational knowledge,

health/safety/environmental stewardship and skill, as well as career

development.

My managerial experience includes the analysis of production and quality

metrics for multibillion dollar pharmaceutical companies. Metrics that I

developed illustrated the effectiveness of training. As a manager, another

objective was to seek out and eliminate non-value added process steps,

specifically those that negatively affected product quality, overall costs

and cycle time (production process from raw material purchase to finished

goods shipment) and response to customer service related inquiries.

During my managerial tenure, I created and chaired an advisory board that

provided solutions for training and process related anomalies. This board

created and validated quality control reports that helped to support or

change if necessary, training and operational procedures. My

responsibilities also included workforce planning for departments ranging

from 50 to 250 employees. This planning included resource allocation,

production floor layout, the coordination of planning with supporting

departments, recruiting, hiring and a collaboration with temporary labor

vendors to address fluctuations in staffing levels.

I also possess 12 years of production management experience that include

the mitigation of employee relations issues, interpreting and enforcing

labor contracts and disciplinary actions. I have investigated and

successfully defended EEO complaints and grievances on behalf of my former

employers. I have experience working through organized labor work stoppages

as well as facilitating team building scenarios to improve labor/management

relations.

I have been trained the use Microsoft Office software including Word, Excel

and PowerPoint. I use these applications daily as a communication tool, in

addition to periodic (monthly) reporting and the creation of employee

development curriculum. I am also experienced in the use of GroupWise,

Lotus Notes, Plateau Enterprise LMS. MedeLearn LMS and internet based

applications designed to enhance knowledge.

My professional development includes enhancement of my human resources

skills via training in performance management. As a result of this career

development initiative, I have provided consultation for management

professionals and small businesses by creating or streamlining performance

management processes for which, they were responsible. Additionally, I have

earned professional certifications via Langevin Learning Services and

Development Dimensions International to further serve in the capacity as a

training manager, as well as to provide enhanced facilitation skills during

problem solving exercises. These skills have been utilized during my tenure

as a training professional, specifically while marketing strategic training

plans to executive management, evaluation of procedures and policies and

the facilitation of training curriculum designed to improve employee

performance.

Additional experiences that add to my background include serving as a

staffing consultant during my tenure with Alcon Laboratories. Within my

assignment at this company, I identified candidates, coordinated individual

and/or panel interviews, facilitated the various steps within the selection

process and ultimately hired staff.

My experience within the organizational development discipline includes

leading various departmental planning sessions designed to map short and

long term strategy. In my role as a catalyst, I facilitated department

heads through goal identification sessions using a S.W.O.T analysis to

drive the process. This experience was amassed during my tenure with Abbott

Laboratories and involved multiple levels of management. While at Abbott I

also served as the site coordinator for the Corporation's bi-annual

employee satisfaction survey. This initiative required a coordinated effort

with corporate headquarters, site department heads and the plant

population. As a follow up to the survey, I led the assignment to conduct

focus groups, with the objective of gaining further clarification of the

survey results for our site.

My communications skills have been sharpened via my formal education and

professional development, as well. I have attended two exceptional

presentation workshops to strengthen my presentation skills. I have given

several training and/or corporate presentations during my management

tenure. This includes large scale training initiatives for our site

population. I am a seasoned event planner. I have planned a coordinated

annual training day activities for large groups. I have also chaired a

committee while at Bayer Corporation that won a continuous improvement

award for a safety related public relations project that included the

participation of local law enforcement agencies, the local fire

departments, healthcare officials, local government and the local news

media. I am a skilled writer, having developed newsletters in addition to

writing articles for publication. This includes articles written for the

Fort Worth Human Resources Management Association's Newsletter.

OBJECTIVE

To lead the initiatives that will enhance operational and managerial

performance within the public and private business sectors.

experience

Tesoro Hawaii Corporation, Kapolei, HI

Maintenance Training Coordinator 2009 - Present

. Currently engaged in the development of a comprehensive employee

development program.

Abbott, Sturgis Mi

HR Manager, Training and Development 2007 - 2009

Duties and Responsibilities

. Oversaw day-to-day administration of training and development within a

500 employee infant formula plant.

. Planned and directed department strategy.

. Negotiated and managed contracts with vendors. Ensured vender

deliverables were in accordance with contracts.

. Developed, managed and reconciled departmental budget,

. Developed cost projections for departmental expenditures.

. Prepared written justification for strategic programs and department

staffing.

. Facilitated strategic development sessions for several operational

departments.

. Researched industry standards for leadership and developed a

leadership academy.

. Provided personnel management for a staff of five.

. Reviewed and reclassified departmental positions.

. Conducted annual analysis of performance for staff.

. Coordinated and managed training needs of staff and plant population.

. Coordinated training initiatives with four units within the division

for continuity of training.

UT Southwestern Medical Center, Dallas Texas

Sr. Technical Trainer (Organizational Development), 2007

Duties and Responsibilities

. Performed administrative projects on behalf of the Vice President of

Facilities Management including employee policies, contractor safety

guidelines, management development and business continuity planning.

. Provided administrative support for the Office of Organizational

Development and Training including 360 feedback exercises, coaching

and management consulting.

. Attended meetings, lunch and learn, conferences and training to

provide further support to the University.

. Interpreted policies to determine if administrative decisions required

action from a higher authority.

. Served as the department safety coordinator.

Alcon Laboratories Inc., Fort Worth, Texas

HR Supervisor, Training, 2002-2006

Duties and Responsibilities

. Oversaw regulatory compliance training administration within a 200-

employee, two-shift pharmaceutical manufacturing facility.

. Provided new employee orientation, GMP and ISO training.

. Managed the skill based, classification training program (Broad

Banding).

. Served as the department's system advocate for the learning management

system (Plateau Enterprise).

. Utilized quality metrics to enhance training performance.

. Developed and implemented four-phase training effectiveness model.

. Created training advisory board to facilitate use of training

effectiveness model.

. Monitored and measured training effectiveness.

. Increased percentage of training events completed per employee to

98.5%.

. Drove department performance to zero training-related audit findings

(FDA, ISO 9001).

. Achieved Training Manager/Director certification.

. Provided staffing and administrative support for human resources.

Alcon Manufacturing Ltd., Houston, Texas

Manager, Manufacturing/Warehouse, 1998-2002

Duties and Responsibilities

. Managed custom pack assembly operation, including 3,000 SKU,

preproduction warehouse.

. Addressed all departmental employee related issues via policy

interpretation and disciplinary proceedings, if required.

. Oversaw departmental budget, staffing, project management and

production scheduling.

. Staffed supervisory ranks and operation to address production needs

and implemented a new warehouse management system.

. Served as management consultant and enhanced performance appraisal

process.

. Oversaw continuous improvement and project management.

. Decreased temporary worker headcount and increased productivity.

Bayer Corporation, Elkhart, Indiana

Safety and Training Coordinator, 1996-1998

. Coordinated business unit's safety initiatives within 24/7 chemical

plant.

. Provided safety-related development for 150-employee business unit.

Restored safety presence within plant, including incident

investigations and general awareness training. Published periodic

newsletter that captured important safety-related information for

employee base.

. Served as technical advisor and manager of operator training program.

. Created training program helping plant to achieve ISO certification.

. Conceptualized and chaired company safety week initiative to raise

awareness of safety.

. Conducted informational sessions with safety vendor's products and

services as well as local law enforcement agencies and medical

professionals.

. Achieved recognition from Mayor of Elkhart with continuous improvement

award.

. Created cross-functional professional team that led toward an award-

winning safety/public relations project.

ADDITIONAL EXPERIENCE

Supervisor, Production, 1984-1996.

Duties and Responsibilities

. Managed consumer production packaging lines within OTC pharmaceutical

manufacturing, including manpower planning, labor relations and

employee training.

Adjunct Faculty, 2000-2005.

Duties and Responsibilities

. Facilitated courses in the Business Management curricula at University

of Phoenix, LeToutneau University and Everest College.

education

. Indiana Wesleyan University, Marion, Indiana, M.B.A., 1995

. Bethel College, Mishawaka, Indiana, B.S., Management of Human

Resources, 1993

certifications

. OSHA Outreach Trainer, 2007

. Langevin Certified Training Director/Manager, 2004

. Development Dimensions International Certified Facilitator, 1999

Michael Johnson

Functional Human Resources Experience

Functional Human

Year(s) Responsibili Resources Experience

ty Discipline

1984-19 HR/Productio Employee Led shift and departmental employee relations

96, n Management Relations directives. Experience included hiring and

1998-20 progressive disciplinary decision making within

02 manufacturing operations. Employee relations

incidents investigated have included negligence, poor

workmanship, absenteeism, hostile behavior, employee

complaints, probationary dispositions, performance

improvement plans, shift work issues, policy

Human Performance violations, reviews for termination and code of

Resources Management conduct issues.

Leadership Contract labor staff management. Planned and helped

Training and Development to negotiate contract labor rate to attract higher

Development skill level contract worker.

Leadership

Training and Development Participated on a team that developed a leadership

Development development program. Facilitated the Supervision

Module within this program.

Member of the City of Elkhart, Chamber of Commerce

Training Council.

2000 Human Performance Participated on a team that redesigned the

Resources Management performance appraisal form.

2000-20 Training and Leadership Served as adjunct faculty for three institutions of

05 Development Development higher learning for adults within degree completion

programs. Specialized in management development

curriculum.

2002-20 Human Staffing Assumed generalist responsibilities for screening,

06 Resources interview scheduling, interviewing and data

integration.

Performance

Human Management Provided performance management consultation for on

Resources behalf of my firm, within a minority business

mentoring program. Emphasis placed upon creating

employee accountability within the performance

Performance management program.

Management

Human Facilitated courses for new performance management

Resources Strategic program. Served as a coach to assist employees with

Planning an understanding of the process and methods to

enhance individual performance.

Human Strategic

Resources Planning Facilitated succession planning exercises for senior

management.

Training and

Development Diversity Developed plans to reorganize training and

development within manufacturing. Plans further

Human developed into Global Learning and Development

Resources strategy.

Member of the Fort Worth Human Resources Management

Association's Diversity Committee.

2007 Human Policy Develop a contractor safety guide and an employee

Resources Development manual for a 300 employee physical plant department.

Provided performance consultation for healthcare

Human Organizationa professionals.

Resources l Development

2008-20 Human Coaching/Ment Managed the site's mentoring program. Approximately

09 Resources oring 40 employees participate.

Coached members of Supervisory staff in performance

Human Coaching/Ment with regard to interpersonal communications and

Resources oring presentation.

Participation and facilitation of the site's

Human Public involvement in career days for local high school

Resources Relations students.

Human Organizationa Facilitated site 2008 Culture Survey initiative.

Resources l Development Currently working with site departments helping to

develop strategic plans.

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