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Customer Service Sales

Location:
Pueblo, CO, 81003
Posted:
October 18, 2010

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Resume:

Rachel Stewart

*** *. *** **. ***. ***

Pueblo, Co 81003

719-***-****

abi6zf@r.postjobfree.com

OBJECTIVE: I just graduated college and I’m ready to launch my career as a professional in

the world of communications.

SKILL PROFILE:

• Extensive experience with Microsoft Office, including Excel, Power Point, and Word

Processor. Also good with Internet Explorer and various search engines.

• Experience with desktop publishing, web design, and digital audio and video production.

• Writing for the air, including radio and TV broadcast/worked for the university public

broadcast of Homework Hotline and the radio station Revolution Rev 89.

• Committed team player with finely tuned interpersonal and communication skills.

• Some business and management background.

EDUCATION: Bachelor of Art, Mass Communications, Degree Anticipated May 2011

Colorado State University, Pueblo, Colorado

Cumulative GPA 3.87

EMPLOYMENT HISTORY:

Cashier, Lowes, Pueblo, CO (February 2010-Present)

• Ring out customers at the register.

• Greeting customers/fast and friendly service.

• Taking returns and offering Lowes’ credit.

• Keeping my area clean and stocked.

Barista/Customer Service, Barnes N Noble, Pueblo, CO (August 2009-February 2010)

• Take customer orders at the register.

• Preparing and making customer orders including food and specialty drinks.

• Thinking and moving quickly in order to provide fast and quality products.

• Ringing customers out at the registers for their items.

Warehouse Worker, Target WDC, Pueblo, CO (November 2009-January 2010)

• Loaded trucks from floor to ceiling with boxes to be distributed to stores.

• Worked on up to 10 trucks simultaneously.

• Worked at a pace that kept the conveyers in all trucks from filling and jamming.

• Used pallet jacks to manually load large items weighing up to 2000lbs onto the trucks.

Sales Specialist, Circuit City, Pueblo, CO (May 2008-March 2009)

• Specialized in sales and usage of computers, software, networking, digital cameras,

camcorders, MP3’s, and car audio.

• Assisted Roadshop manager with car audio installations.

• Made special orders for customers, credit applications, and educated customers on

product knowledge and use for all departments listed above.

• Checked in customers for Firedog services.

• Responsible for explaining the City Advantage Protection and Firedog services to

customers.

• Helped customers over the phone with their products.

• Helped customers fill out orders online to pick up in the store.

Department Leader, Circuit City, Pueblo, CO (August 2007-April 2008)

• Senior sales specialist for the car audio department.

• Most knowledgeable on the products and installation of the car audio department.

• Installation of audio equipment in customer vehicles

• Made special orders, credit applications, and trained associates on product knowledge of

car audio department.

Warehouse Associate, Circuit City, Aiea, HI ( January 2007-March 2007)

• Finding product in warehouse and putting together customer tickets.

• Helping customers to their vehicles with large objects and loading.

• Unloading trucks from warehouses and distributing throughout the store warehouse.

• Some shipping and receiving to and from FedEx and UPS.

Customer Service Associate, Circuit City, Aiea, HI (March 2007-July 2007)

• Provided check out for customers

• Responsible for opening and closing the store

• Counted the money in the safe and all registers in the store prior to opening and closing

the store every day.

• Made drops from the registers twice daily.

• Processed credit applications, special orders, and online orders for customers.

• Answered phones and directed calls to the correct departments.

• Completed and filed paperwork for Firedog services.

• Made the schedule for deliveries to customer’s homes.

• Released products to customers from the warehouse.

Head Customer Service Associate, Circuit City, Pueblo, CO (August 2006-December 2006)

• All of the above as well as trained new employees in the department and helped with any

problems that might have come up.

Check Out/Customer Service Associate, Circuit City, Pueblo, CO (April 2006-July 2006)

• Rang up customers and/or helped them find products in the store.

Bartender/Cocktail Waitress, Club 101, Pueblo, CO (March 2008-May 2008, part-time)

• Took food and drink orders and waited on customers at the bar through the lunch shift.

• Cleaned and prepped the bar at the beginning and end of each shift.

• Made specialty drinks for customers at the bar.

Counter Assistant, Little Caesars Pizza, Pueblo, CO (May 2005-April 2006)

• Took orders in the store and over the phone, worked the drive through, and put orders

together.

• Prepped ingredients and made orders in the kitchen.

AWARDS:

Dean’s List Fall 2007-Spring 2009

National Scholar’s Honor Society

Certificate of Achievement, Circuit City



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