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Customer Service Medical

Location:
Barberton, OH, 44203
Posted:
October 18, 2010

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Resume:

Kelly DeBaer

*** - **** ****** *.*. ( Barberton, Ohio 44203-6814 ( (330) 310-

**** ( abi6yk@r.postjobfree.com

Strengths

I am a detail-oriented person whose drive for excellence is strong. I

possess the ability to prioritize my workload, work independently and work

with confidential information. I am highly organized, reliable, energetic,

goal-oriented and welcome the opportunity to go above and beyond the call

of duty. I am proficient in Microsoft Word, Excel, Outlook, and Outlook

Express and Outlook.

Professional Experience

Adecco Staffing

FIRSTENERGY SOLUTIONS - CUSTOMER SERVICE REP. Aug 09 - Feb

10

. Consistently answer 10% of incoming customer calls regarding their

electric service and billing.

. Assigned to three special projects.

Superior Staffing

OLD REPUBLIC TITLE - CASH RECEIPTS CLERK Sept. 08 -

April 09

. Research incoming checks matching them to proper invoice number and

post them to Epicor accounting software and balance each batch

entered.

. Prepare daily deposit slip, scan checks and electronically transmit to

the bank.

The Salvation Army

FINANCE SECRETARY July 06 - Oct

06

. Prepare weekly deposit.

. Prepare income transmittal and assist with invoice processing.

. Prepare accounts payable checks for mailing.

. Enter all donations into data base program in order to generate thank

you letters.

Thrivent Financial

SCHEDULER Jan. 02 - Sept. 06

. Follow up on 30 client letters per week

. Consistently obtain 50% of appointments

Blakemore, Meeker & Bowler

LEGAL SECRETARY Sept. 04 - Nov. 05

. Manage 50+ client files acting as a liaison between attorney, client,

insurance adjusters and medical providers, collecting medical records

and billing for each physician or medical agency treating the client.

. Monitor client accounts to prevent duplicate and unnecessary expenses.

. Negotiate with medical providers having a total reduction of more than

$12,000.00 (a 50% reduction).

. Prepare client treatment summaries and total medical expense

summaries.

. Prepare civil pleadings.

The Law Offices of John Gugliotta

LEGAL SECRETARY July 02 - July 03

. Manage, confirm and coordinate daily schedules of attorneys including

preparing client packages and creating daily itineraries.

. Enter and collate data into internal database for attorney use as well

as preparing statistical spreadsheets for use of the office manager

and attorney.

Education

The University of Akron- Akron, Ohio

Associates Degree, Business Administration



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