eILEEN M. GRIFFIN
objective
To obtain a position where my outstanding customer service
experience, excellent interpersonal skills and problem solving
abilities as well as my valuable bilingual fluency
(Spanish/English) will be further developed and utilized.
Experience
Mar 2008-Sept 10 Satair USA.
Atlanta, GA
Inside Sales/Customer Service Executive
Provide continuous support to Outside Sales Account
Managers and customers for Domestic and International
airlines.
Supply bilingual link for Latin American accounts.
2006-2008 Avio-Diepen Inc.
Atlanta, GA
International Inside Sales/Customer Service Associate
Provide continuous support to Outside Sales Account
Managers for Latin American and Domestic customers.
Ensure timely processing of International and
Domestic shipments
2000-2005 Henry County Senior Citizens
Services McDonough, GA
Case Manager, Social Services
Accurately assessed Senior Citizen's physical,
cognitive, social and emotional impairments in order
to identify the functional levels of qualified
clients.
Identified specific needs within all applicable
complex environments.
Developed and implemented successful and
cost-effective plans of care.
1997-1999 McMaster-Carr
Supply Atlanta, GA
Bilingual Customer Service / Sales Representative
Delivered unequaled inside sales/ customer service to
US and Latin American clients. Effectively and
promptly managed the processing of customer orders.
Delivered training to new recruits on proper phone
etiquette and protocols.
1995-1997 Allegiance (formerly
"Baxter") Stone Mountain, GA
Customer Service Representative
Managed pricing and specialized stock of Quality
Assurance products and medical equipment for
hospitals and laboratories.
Education
1984-1988 Valdosta State University Valdosta, GA
B.F.A., Communications.
other skill
Computer proficiency (Office Suite); SAP; Certified Nursing
Assistant; CPR, Medical Terminology, Bilingual (fluent
Spanish/English)
Email: abi6y6@r.postjobfree.com
580 Chase Ridge dr. . mcdonough, GA 30253 . (678)
571-4285