Customer Service Administrative Assistant
Resume:
New Orleans, Louisiana *****
abi6v8@r.postjobfree.com
Tashel N. M. Meyers
Summary of Qualifications
- Excellent communication skills
- Knowledge of statistical analysis for research
- Apply company policies and practices
- Multitask while maintaining detail
- Maintain an organized work environment
- Work individually as well as a part of a team
- Work in a fast paced environment with changing priorities
- Maintain accurate and consistent cash, wiring, and check transactions
Education
Capella University 8/2008 - Present Minneapolis, MN
Degree of Interest: Masters Major: Psychology GPA: 3.25
Specialization: Evaluation, Research, and Measurement
Southern University and A&M College 8/2002 - 5/2006 Baton Rouge,
LA
Bachelor of Science/Sociology Minor: Psychology GPA: 3.138
Professional Experience
First American Title Insurance Co. 12/2008 - 4/2010 New Orleans,
LA
Escrow Support Proc Associate
- Scan, email, and input proper documents into participants' file
- Create Louisiana Small Rental Property closing documents for proper
execution
- Verify hazard and flood insurance for appropriate information that
adheres to the Louisiana Small Rental Property Compliance Department
- Prepare HUD or Settlement Statements for the Louisiana Small Rental
Property closings
- Transfer funds from one bank account to another
- Screen Louisiana Small Rental Property participants for information
relevant to the processing of the closing documents
First American Title Insurance Co. 2/2007 - 6/2008 New Orleans,
LA
Disbursements Clerk/Post Close Clerk
- Navigate effectively through a specialized computer system
- Verify Louisiana Road Home closing documents for proper execution
- Scan proper documents for the Louisiana Road Home and input appropriate
information into participants' file
- Verify and correct recording fees for various parishes of Louisiana
- Issue recording checks and Federal Express them to the proper clerk of
court's office in Louisiana
- Wire funds and print homeowners' checks for Louisiana Road Home
disbursements
- Investigate and approve or disapprove returned wire transfers received
from bank in various parishes of Louisiana
- Conduct research on a daily report that compiles a list of files that
should or shouldn't be on the report
- Calculate monthly tax prorations, bring calculations for approval, and
email for proper processing
McKesson Specialty Pharmacy 12/2006 - 1/2007 Harahan, LA
Receptionist
- Operate a switchboard system through the internet
- Receive inbound calls from patients and medical assistants with regards
to pharmaceutical issues
- Open and sort mail
- Data entry
Jacquet Construction Services, LLC 6/2006 - 10/2006 New Orleans,
LA
Dispatcher
- Receive inbound calls from participants with regards to maintenance
inquiries and issues
- Track customer calls in database software and issue work orders for work
to be performed
- Follow up with participants to make sure that inquiries and issues were
addressed
- Conduct research and disseminate information by using the telephone, mail
services, Web sites, and e-mail
- Provide quality customer service by communicating clearly and effectively
with participants
- Compose routine and non-routine correspondences
N B R Learning Center and CDC 6/2005 - 3/2006 Baton Rouge,
LA
Human Resource Administrative Assistant
- Gather new hire paperwork and maintain personal files in a filing system
- Review applicants and check references
- Scheduling interviews and preliminary interviewing
- Conduct orientation and assist with training
- Assist with financial issues
- Work with teenagers who are ages 12 to 18 in completing various tasks for
proper exiting of a program
Volunteerism
Delta Sigma Theta Sorority Incorporated
Active Member
- Participate in various volunteer opportunities this organization hosts or
are extended an invitation to partake in
National Council of Negro Women - New Orleans Section
Financial Secretary/Active Member
- Maintain monthly financial and membership information for this section
- Collect national and local dues for this section
- Submit new and updated membership information to National Headquarters
- Participate in various volunteer opportunities this section hosts or are
extended an invitation to partake in
George Washington Carver Senior High School
Assistant Softball Coach
- Assist in coaching high school female softball players on the basics and
fundamentals of softball
Love In Action Outreach
Volunteer
- Distribute food to low income families on a weekly basis and clothes to
minorities
New Orleans Outreach
Tutor
- Assist in tutoring 2nd, 3rd, and 4th graders on any subject (Mathematics,
Social Studies, Science, Language, etc.)
Computer Skills
SPSS, Microsoft Office 2007 (Excel, Word, Access, PowerPoint), Microsoft
Publisher, Microsoft Document Imaging Writer, Microsoft Outlook, PrimoPDF,
and ScreenHunter 5
References Available Upon Request
Contact this candidate