Medical Billing Customer Service
Resume:
Jesslyn M. Cathey
Desoto, TX **115
972-***-**** (Home)
469-***-**** (Cell)
Email: *************@*******.***
MEDICAL FRONT OFFICE / BILLING / CODING
( Organized and detail-oriented Medical Billing & Coding professional
with 2+ years experience in Front Office operations.
( Dependable team player and quick learner who easily adapts to fast-
paced environments, enjoys challenges, and consistently achieves goals,
objectives, and critical timeframes.
( Strong communication and relationship building skills: effectively
relates to all management levels and individuals from diverse
backgrounds.
( Proficient computer skills including Word, Excel, Outlook, and
PowerPoint, as well as medical billing/coding software including
Medisoft, PTOS, and Therassit, and industry-specific applications such as
Opera and Medallion.
EDUCATION
Sanford Brown Institute - Dallas, TX: Certificate in Medical Billing &
Coding, May 2009
( Medical Terminology ( Medical Transcription
( Anatomy ( Physiology
2008 graduate of Cassata High School - Fort Worth, TX
EXTERNSHIP
Classic Rehabilitation, Inc. - Grand Prairie, TX Mar 2009
Cross-trained in all facets of Medical Front Office. Scheduled
appointments, verified insurance, secured medical authorizations, filed
charts/correspondence, posted transactions, and processed claims.
AREAS OF SKILL
( Telephone Etiquette ( Insurance Verifications
( Patient/Customer Service ( Medical Authorizations
( Scheduling Appointments ( Claims Processing
( ICD-9-CM, CPT, and HCPCS Coding ( Alpha/Numerical Filing
( CPR Certified ( Data Entry
( EOB's (Explanation of Benefits) ( Medical Records Management
PROFESSIONAL EXPERIENCE
Sam's Club - Dallas, TX 2008 to Present
Greeter/Photo Lab Tech
Greet and welcome members entering store. Assist customers with product
location and respond to inquiries concerning store and services. Verifies
member purchases upon leaving the store and ensures overall customer
satisfaction. Develops film, manage photo orders, checks out members, and
catalog materials.
MCM Elegant Hotel (formerly Radisson) - Dallas, TX 2007 to 2008
Front Desk Representative
Check guests in and out, registered guests, computed bills, posted charges,
processed payments, and balanced cash drawer. Operated switchboard and
received/transmitted messages.
REFERENCES
Ali Bagherinassab
Manger
Sam's club
Trudi Veals
Supervisor
MCM Elegant Hotel
Kourtneii Payne
Supervisor
Classic Rehabilitation, Inc.
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