Anthony G. Scaglione

515-***-****(C)

E-mail: abi6sp@r.postjobfree.com

**** ** ***** **., *** Moines, IA, 50315

Professional Profile

I’ve worked in social environments and understand the direct impact and result of great

team work and positive attitudes in the work place especially when it comes to getting

the customers full and complete satisfaction. For the past 1 and a half years I have

been a full time student studying marketing and advertising and plan on focusing on

Public Relations. As someone who wants to work in the public sector I bring a dynamic

attitude and positive outlook to your corporation.

Job History

Iowa Cubs Baseball Stadium

June 2010- Sep.2010

• I work with many different people at a quick pace.

• Multi-Tasking for multiple hours.

• Operates multiple machines.

• Well versed in knowing how to speak with a customer and making them feel

comfortable.

Can maintain composure very well when the customer is displeased .

•

U.S. Census

June 2010 –

Aug.2010

• Trained to work with a diversity of people.

• Able to adapt to many different personalities.

Anthony G. Scaglione

515-***-****(C)

E-mail: abi6sp@r.postjobfree.com

1483 NW 103rd ST., Des Moines, IA, 50315

• Trained to not let emotions show through when frustrated with customers.

Papa John’s Pizza

Des Moines, Iowa Jan 06 to Jul 2007

Cook

Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling

practices.

Turn or stir foods to ensure even cooking. Observe and test foods to determine if they have been

cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.

Weigh, measure, and mix ingredients according to recipes or personal judgment, using various

kitchen utensils and equipment.

Portion, arrange, and garnish food, and serve food to waiters or patrons.

Substitute for or assist other cooks during emergencies or rush periods.

Friday’s Restaurant

Des Moines, Iowa Mar 2005 to Oct 2005

Host

Receive and record patrons' dining reservations.

Anthony G. Scaglione

515-***-****(C)

E-mail: abi6sp@r.postjobfree.com

1483 NW 103rd ST., Des Moines, IA, 50315

Greet guests and seat them at tables or in waiting areas. Provide guests with menus. Assign patrons to

tables suitable for their needs. Inform patrons of establishment specialties and features.

Inspect dining and serving areas to ensure cleanliness and proper setup.

Speak with patrons to ensure satisfaction with food and service, and to respond to complaints.

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining

details are handled properly and customers' concerns are addressed.

Direct patrons to coatrooms and waiting areas such as lounges.

Operate cash registers to accept payments for food and beverages.

Relevant Skills

• Very astute at the complexities of social relations and the impact that those

relations have in business.

• Able to adapt to different personalities.

• Enjoys working well within a team setting.

• Thrives on the success of the corporation.

• Works and communicates with internal and external clients and customers to

meet their needs in a polite, courteous, and cooperative manner.

• My approach to teaming is one where I quickly demonstrate my acceptance and

appreciation of the diversity in the members who comprise my workplace team.

• Ability to exercise tact, patience, and good judgment in communicating and

dealing with persons with a variety of ethnic, social, or educational backgrounds.

• This knowledge comes from my educational background and my own integrity.

Key Qualifications

• Ability to relate to the customer no matter the social or educational background

and provide the customer with an enjoyable experience.

Anthony G. Scaglione

515-***-****(C)

E-mail: abi6sp@r.postjobfree.com

1483 NW 103rd ST., Des Moines, IA, 50315

• Displays a high level of initiative, effort and commitment towards completing

assignments efficiently. Works with minimal supervision.

• Proven ability to work as a team member in solving problems and improving

services delivery.

• Expertise in maintaining and compiling records, reports and supporting

documents for information processing.

• Ability to interpret and present program information, both orally and in writing.

Education

• Des Moines Area Community College. Des Moines, IA

• AAS Course of Study, emphasis in Public Relations and Marketing.

Anticipated graduation date April 2011

Contact this candidate