Emily Arzate

**** ********* **

Rockford IL *****

773-***-**** cell

Email: abi6si@r.postjobfree.com

Objective To acquire a position in a growing office where I can utilize my skills. I am looking

for opportunity for advancement in learning more new and exciting things in the enviroment.

Experience

Nco Customer service

technical support taking inbound calls and outbound calls over 50-80 calls a day,educating the

customer on there t-mobile phones, with computer knowledge and customer care .

Allcare Dental

Dental Assitant

Preparing patients, set up instrument trays, assist the dentist during dental

procedures and record medical and dental history,also

taking vital signs on patients.Providing post stop insruction in oral health care.We Specialize in

Dentures and partials .

Bur Ridge,IL

Everest College

Dental Instructor

Teaching Students how to Assist Doctors and how to set up for different procedures as in Oral

Surgery, Periodontal, Endodontic, Pedodontic and General dentistry also teaching them how to

work the front desk in a dental office, teaching them all I know in my 30 years of experience in a

dental office .

Dr Willerman D.D.S Chicago, IL 3/2000-1/06

Office Manager/Dental Assisting.

Duties include accommodation of patient, educating patients regarding their treatment plan and

making payment arrangements. Scheduled appointments, contacted insurance companies to

verify patients coverage. Performed x-ray both full mouth and panoramic, preparing rooms for the

procedures. Performed laser bleaching on patients and sterilization of instruments. Other duties

included clerical duties, file clients data and documents, input data into computer, ordering office

supplies.

Sears Logistics, Inc. Melrose Park 11/97-3/2000

Office Assistant

Answered phones, Payroll for employees. Set appointment and directed drivers on routes.

Customer Service in the claims department.

Dr. Steve Pressling & Associates Chicago, IL 2/93-11/97

Dental Assistant/Reception

Answered phones, Greeted patients, Assisted Dentist with patients. Taking plans for patient,

pouring up models, performing x-rays, bite wings, FMS, panelipse, setting up trays.

pecial Skills

S

-Bilingual, with excellent Spanish and English communication skills, written and spoken

-Computer-friendly, with extensive experience with Word, Excel, and internet

-Fast-learner, friendly, and hard-working

-Well organized, reliable, professional, and able to work well with others.

-Team player, problem solving skills to resolve conflicts and provide solutions .

Reference: Upon request.

Contact this candidate