Lakesia A. Rivers-Rooks

**** ****** ***** *****

Memphis, Tennessee 38125

901-***-****

abi6po@r.postjobfree.com

PROFESSIONAL QUALIFICATIONS

Conflict resolution and Resource Coordination

Advocate for social and economical disadvantaged families

Program Development

Program Management, Service Evaluator, Collaborative Specialist

Accommodated clients with special needs

Detailed Oriented in legal documentation

Executive knowledge of secretarial office skills

Communicative on all professional levels

PROFESSIONAL HISTORY

Present-November 2007

Tennessee Department of Children's Services, Memphis, TN

Child Protective Services Investigator, Case Manager II

March 2006-June 2005

Exceptional Needs Case Management Agency

Senior Adoption Coordinator

June 2005-July 2001

Porter Leath Children's Center, Memphis, TN

Adoption Case Manager

PROFESSIONAL EXPERIENCE

Recruit and establish community resources

Investigate cases of abuse and neglect

Maintain health records, psychological assessments, and discharge plans

Implement services to ensure physical, mental, and social responsibility

Stabilize home environments by implementing needed services

Maintain highly confidential information

Interpret federal and state laws of compliance

Prepare legal petitions for juvenile and chancery court

Liaison between families and government representatives

Correspond to demands of legal professionals and court recommendation

Provide statistical reports of resources

Develop, Implemented, evaluated private agency policies and procedures

pertaining to government grants

Supervise case managers

Conduct PATH Training (Parents As Tender Healers)

Budget grant programs

Maintain highly confidential records

Audited case assessments, financial records, and contingency plans

Interpret state laws of adoption

Acted as a liaison between state and private agencies

Managed contracts and business operations

Stabilize home environments by implementing needed services

Conducted Training for community service providers

Supervised and conducted projects

Maintain effective working relationships with community agencies, staff,

and general public

Monitored quality assurance of adoption program

Produce projected program costs, billing invoices, contract budgets, and

negotiations

Recruiter and Retention Management of volunteers

EDUCATION

Keller Business School of Management, Memphis, TN

Masters of Business Administration, expected graduation 2011

LeMoyne Owen College, Memphis, TN

Bachelors of Arts, 2001

ACCOMPLISHMENTS

American Humanics- Non Profit Business Management Certification

PATH -Parents As Tender Healers) Trainer Certified

Children's Services case management certification

CASA- Court Appointed Special Advocate

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