Customer Service Human Resources

OBJECTIVE To obtain a challenging full time position in office

administration or office management that utilizes my skills and offers

opportunities for personal and professional growth.

SUMMARY OF ACCOMPLISHMENTS

Fundamental accounting, payroll, Human Resource, office

administration, and government contracting knowledge.

Efficient, detail-oriented, highly organized

Strong analytical and problem solving skills.

Proficient in QuickBooks, Deltek GCS, Deltek CostPoint, ADP

PC/Payroll for Windows, Microsoft Office, Excel, Access, Great Plains,

FileMaker Pro, Adobe Photoshop, PageMaker, PowerPoint, Macintosh OS, PC,

Windows 95/98/XP

EMPLOYMENT HISTORY

Employer: Ranger Land Systems, Inc.

Title: Business Administrator

Duration: September 2003 - May 2010

Job Duties: Assisted in the start-up of Government Service

Contracting company in all office functions to include: IT set up and

maintenance, Government solicitation response and contract awards,

Contract Administration to include SCA and FAR regulations, and all

Human Resource functions including multiple state regulations and tax

disciplines, benefit administration and bi weekly payroll for 250+

employees. Other job duties include travel for all employees CONUS and

OCONUS, expense reconciliation, taxes for multiple states, W2 and

1099 for year end, implementing and following all insurance policies to

include worker's comp and DBA, assisted in writing Policy and

Procedure manual, and purchasing.

Employer: Mainthia Technologies Inc.

Title: Management Support

Duration: February 2003 - September 2003

Job Duties: Worked under a contract held by Mainthia

Technologies, Inc. for NASA/MSFC Facilities and Maintenance Group on

Redstone Arsenal. My duties and accomplishments include: Setting up

central filing system and index for Facilities Assessments, personnel

and history files, coordinate and enter travel for the maintenance

engineers and leads into Travel Manager software, order supplies,

correspondence and presentations as directed by group lead using

Microsoft Software, process expense reports, coordinate meetings, answer

phones. Selected to cross train in executive assistant's position.

Employer: MEMS Optical, Inc.

Title: Executive Assistant

Duration: July 2001 - January 2003

Job Duties: Initially hired and performed duties in the

Purchasing Agent capacity. My duties included establishing a purchasing

department, installing a procedure, entering purchase requests into

Quickbooks software, following up on purchase orders and establishing a

preferred vendor list. I was cross trained in shipping/receiving,

accounting and human resources. In May of 2002, I was promoted to

Executive Assistant to 5 executive officers of the company. I was

responsible for taking care of patents from conception to patent award,

managing the receptionist duties, assisted in Human Resources, Purchasing,

Accounting and Sales, maintained all files, arranged travel for the

President, CEO CFO, VP of Operations, and VP of Sales, prepared monthly

presentations using Power Point for board of directors meeting and

other presentations as required, perform follow-up activities for

executives, arrange travel for employees and customers, handle all

details for meeting and conference planning, manage security systems,

provide support to Research and Development and Sales.

Employer: Sigmatech, Inc.

Title: Administrative Assistant

Duration: March 2001 - June 2001

Job Duties: Administrative support to Human Resources,

Accounting and the Purchasing/Facilities departments. Responsibilities

included entering purchase orders and invoices in Deltek CostPoint

system. Responsible for updating purchasing data spreadsheets,

establishing interview appointments, in processing of new employees, out

processing of former employees, printing and recording timecards.

Developed correspondence for executives, maintained employee status in HR

database, kept accurate employee records and employee personnel files.

Responsible for making travel arrangements, compiling data for

accounting month end and relief receptionist.

Employer: Hatfield Utility Supply

Title: Administrative Assistant

Duration: January 2000 - March 2001

Job Duties: All administrative duties to include shipping and

receiving of inventory, running reports concerning status of the

inventory, customer orders and backlog. Purchasing, quoting city utility

customers, and order entry of customer orders, data entry using PeopleSoft

software, Excel, Word, and PowerPoint. Reported to the Operations Manager

regarding invoicing, customer and corporate service, credits and customer

accounts.

Employer: Communications Technology Corporation

Title: Customer Service/Accounts Payable

Duration: March 1999 - December 1999

Duties: Began temporary assignment through Snelling in the

accounting department. Duties included payables for over 300 vendors,

payroll entry, running payables including payroll weekly, petty cash,

journal entry and month end closing duties. Customer Service Department

then requested my services when the western territory representative

position needed filled. Duties were order entry, repair authorization,

invoicing, filing and troubleshooting orders and repairs. Selected to

train the new customer service department when Huntsville office closed

and relocated to Dallas, TX. After returning from Dallas, I worked in the

Accounts receivable department collecting and applying customer payments

entering journal entries, and assisting in closing the books for the

company.

Personal and professional references are available upon request.

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