Quality Assurance Management

Shawn Marie DeLion

***** ******** ****** **

Alliance, Ohio 44601-9721

Cell: 330-***-****

Home: 330-***-****

*******@***.***

Seasoned Operations Manager strong in designing and implementing a

production program that incorporates a variety of methodologies to meet the

specific needs of the organization and, optimize the reduction of lost

revenues due to quality, production, and procedural problems for a net cost

savings of $33 Million for my employers over the past eleven years.

Summary

Operations Management Professional with specialized experience in:

Strategic Planning; Promoting Interdepartmental Teamwork; Analytical and

Problem Solving Skills; Proven Record of Continuous Process Improvements

and Cost Reduction; Development of Supplier and Customer Requirements;

Proficient with computer and database management skills; daily hands on

interaction in managing plant personnel; development and implementation of

long and short range planning, policies, programs, and objectives; and

dedicated to maintaining leading-edge technologies and manufacturing

capabilities tailored to the specific needs of the customer.

Professional Experience

Operations and Administrative Operations

Schumacher Homes, Inc., Canton, Ohio

1997 - 2008

Tasked with broad-based Operations management across mission critical

operations to include Construction Management, Database Management, Sales

and Pre-construction Operations, and Administration/Administrative and

General Manager Training among others.

Often recognized for contribution to enterprise process improvement and

success via:

. Design and organization of Variance Purchase Orders (VPO) procedures

. Design and Supervision of Variance Analysis and Remediation Management

. Implemented teamwork approach to reduce the causes of variance

purchase orders

. Reduced the VPO percentage from 4% over 3 divisions in Ohio to an

average percentage of 0.97% across all 22 national divisions

. Designed database for tracking VPO's and generating applicable reports

. Streamlined procedures and tracking systems across all national

divisions reducing net costs and improving profitability

. Monitored and implemented process change orders and related records

. Developed standards and criteria for the change order, materials, and

labor

. Coordinated changes with purchasing, engineering, construction, and

management personnel

. Maintained a high level of written and verbal communication with all

relevant personnel

. Authored Scopes of Work for Trades

. Authored Administrative and Training Procedures for Administrative and

General Management personnel

Quality Assurance and Operations Management

Canton & Salem; Ohio 1980 - 1997

Leveraged Quality Assurance and Operations Management acumen acquired in

service to defense-manufacturing concern (Miller-Holzwarth) in support of

General Dynamics and government contracts; developed and implemented

proactive strategy for continued process improvements for Central States

Can Company, Hartville Plastics, and other respected employer/clientele.

Sample accomplishments:

. Authored Quality Assurance Procedures to MIL-I-45208 and MIL-Q-9858A

specifications.

. Redesigned XM1 Tank vision blocks and developed quality test

documentation for customer.

. Managed Quality Assurance rollout to sales, engineering, purchasing,

and production.

. Designed, managed, and Launched Continued Process Improvements and

procedures.

. Reduced production cost by reducing defective products and

implementing process improvements.

. Combined Statistical Process Controls, ISO 9000, and Military

Inspection Procedures to improve overall quality and operational cost

effectiveness.

. Successfully launched 360-degree Quality Program with customers and

suppliers.

. Implemented continuous process improvement procedures and lean

management methods.

. Development and implementation of overall planning, policies,

programs, and objectives.

. Maintained cost effective manufacturing of quality materials to meet

or exceed customer requirements.

. Established operational standards for cost control, waste reduction,

and quality and safety standards.

. Developed employee relations, problem resolution, and working

relationships.

. Ensured compliance with state and federal laws.

Education

Bachelor Degree Program Studies; Industrial Engineering and Business

Management

Kent State University, Kent, Ohio

Associate Degree: Mechanical Engineering Technology

Stark Technical College, North Canton, Ohio

Continuing Education; Civil Engineering (Architecture)

Stark State College, North Canton, Ohio

Professional & Community Associations

American Society of Quality Control

The Alliance Police Reserve

Three Rivers Shetland Sheepdog Club of Greater Pittsburgh

Additional Detail and References Available Upon Request

Contact this candidate