Customer Service Sales
Resume:
Mary E. Bennett
Chesapeake, VA *****
************@*****.****.***
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Motivated, energetic, highly organized and articulate young professional
seeking career challenges. Possesses excellent communication skills,
office and IT applications skills with strong customer service focus.
Creative and highly adaptable, patient and goal oriented with a dedicated
work ethic.
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Experience
March 17 2010 to Present: Receptionist at Lawyers Advantage Title Group.
Responsible for general front desk duties (answering the phone, checking in
appointments, faxing, scanning, filing and finding), creating new files,
ordering title work, updating the status report (list of all files in the
office: cancelled, active, delinquent), creating deeds, ordering
inspections and treatment, taking the daily deposits to the bank, and other
duties as assigned.
July 09 to March 2010- Realtor's Administrative Assistant. Responsible for
sending emails, logging phone calls and mileage, sending faxes, organizing
and updating files.
Fall 2008 to July 09 - Sales associate, Dollar Tree Stores, Inc.
Responsible for sales and display maintenance. Trained new cashiers.
Recognized for productivity, flexibility, high quality results, and
customer service.
February to November 2006 - Sales associate, DSW Shoes. Responsible for
sales and display maintenance. Recognized for productivity, flexibility,
high quality results and customer service.
October 2004 to January 2005 - Town and Country Veterinary Clinic. Front
desk receptionist, responsible for customer interface and service, office
assistant duties including answering telephones, maintaining files, use of
standard office equipment for copies and faxes.
October 2003 to August 2004 - Little River Veterinary Clinic. Assistant
to medical staff, responsible for scheduling appointments, administered
medications, assisted during surgeries, managed kennel operations.
Education
Northern Virginia Community College - 2004 - Introduction to Business
Old Dominion University - 2005 - Philosophy, English, Drama
Tidewater Community College - 2006 to 2009- Courses leading to an
Associates Degree, including Introduction to Computer Applications, Logic,
English, Ethics, and Philosophy.
Office Skills
Experienced using REIN MLX, ZAP, ANSR, and LandTech realty applications,
Microsoft Office products including Word, Excel, PowerPoint and Outlook,
various email and web applications.
Qualifications:
Virginia Notary Public- Commission expires 8/31/14
Producers Class License with First American Title Company.
Contact this candidate