Customer Service Health Care

Rebecca Hill

**** ****** *****, ****, ** *****, Cell: 814-***-****

*******@******.***

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OBJECTIVE:

Seeking an internship in the field of English for spring 2011

EDUCATION:

Bachelor of Arts in English

Gannon University, Erie, PA

Anticipated date of graduation: December 2011

GPA: 3.0

Relevant Courses: Library Research and Informational Skills, Business and

Professional Communications

Fall 2010:

Writing for Print Media, Introduction to Linguistics

Certificate, Health Care Specialist 2004

Academy of Health Science, Fort Sam Houston, TX

SKILLS:

Strong oral and written communication skills.

Ability to work in a team setting as well as individually.

Proficient in Microsoft Word; Familiar with Outlook, Excel, PowerPoint,

iWork, Keynotes and Blogger.

Excellent customer service skills developed through previous work

experience.

WORK EXPERIENCE:

Gannon University, Program for Students with Learning Disabilities, Erie,

PA

Work Study

September 2009 - December 2009

. Took notes for learning disabled students.

Northcrest Medical Center, Springfield, TN

Phlebotomist

May 2008 - May 2009

. Collected, labeled and distributed patient specimens to appropriate

laboratory department.

. Assisted with pediatric, young adult, adult, geriatric, mentally and

physically handicapped patients.

. Stocked outpatient drawing area and rotated stock according to

expiration dates.

U.S. Army, Stationed in Washington, Kentucky and Korea

Health Care Specialist

December 2004 - April 2009

. Processed and transported specimens to appropriate sections of lab for

testing.

. Checked patient vital signs and weight.

U.S. Postal Service, Potts Camp, MS

Post Master Relief August 1999 - January 2002

. Organized and processed incoming and outgoing mail to appropriate

carriers for proper delivery.

. Performed postmaster duties during his/her absences.

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