Service Front Office
Resume:
Education
Alcorn State University - Bachelor Science - May 2000
Professional Experience
**/** ** ******* ******* Inn, Norcross, GA Night Auditor/Guest Service
Rep.
Performed final checks of room charges and other transactions before audit.
Prepared credit card summaries and checks approval.
Prepared and balances all reports required by management.
Posts room and tax revenues and any phone or other charges.
Performed check in and checkout of guests. Posts payments and charges as
necessary
08/07 to1/09 Doubletree Roswell, GA, Relief Night Auditor/Guest Service
Rep.
Prepare daily Restaurant Revenue Report data by auditing Point of Service
tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out
and settlements by type and cashier.
Run audit reports/journals from the front office system, Point of Service
and the computer.
Make corrections and adjustments and handle all computer problems that
might occur throughout the shift.
Input into the front office system revenue/expenses/allowances to generate
the daily reports such as the Guest Ledger Summary and the Daily Restaurant
Summary.
Balance all revenue and settlement accounts nightly, maintain files and
reset the system for next day operations
08/03 to 03/05 Hampton Inn & Suites Alpharetta - Night Auditor
Performed final checks of room charges and other transactions before audit.
Prepared credit card summaries and checks approval.
Prepared and balances all reports required by management.
Posts room and tax revenues and any phone or other charges.
Performed check in and checkout of guests. Posts payments and charges as
necessary
09/02 to 04/03 Hilton Garden Inn Duluth - Night Auditor
Prepare daily Restaurant Revenue Report data by auditing Point of Service
tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out
and settlements by type and cashier.
Run audit reports/journals from the front office system, Point of Service
and the computer.
Make corrections and adjustments and handle all computer problems that
might occur throughout the shift.
Input into the front office system revenue/expenses/allowances to generate
the daily reports such as the Guest Ledger Summary and the Daily Restaurant
Summary.
Balance all revenue and settlement accounts nightly, maintain files and
reset the system for next day operations
Contact this candidate