Customer Service Computer Science

Chris Williamson

417-***-****

***** ******* **, ******, ** 64850

Objectives

To obtain a position in a setting where I will be able to use my skills that I have learned from

previous jobs and school and allow me to utilize it to improve customer satisfaction.

Education

Missouri Southern State University

B.S. Computer Science expected May 2013

Experience

Tech Support

NCO Nov. 2009 – Aug. 2010

Troubleshoot customers hardware issues

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Troubleshoot customers software issues

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Schedule customers for service call

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Customer Service

Verizon Wireless Jan. 2009 – Oct. 2009

Assist customers with billing issues

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Troubleshoot customers phone when unable to connect to the internet

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Troubleshoot customers phone when unable to send text messages

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Troubleshoot customers phone when unable to send picture messages

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Answer any billing questions the customer may have

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Customer Service

AT&T Wireless Jan. 2008 – Jan. 2009

Assist customers with billing issues

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Add/remove features

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Order replacement phones for customers

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Add/remove phone plans

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References

Available on request

Contact this candidate