Customer Service Manager
Resume:
RAYMOND D. FONTENOT
EUTAWVILLE, SC. 29048
SKILLS SUMMARY:
** ***** ********** ** * forklift mechanic, to include
electrical, propane and gas models, as well as other
industrial equipment. Proficient with pnuematic and
electrical hand tools. Knowledge in reading diagrams
and schematics. Ability to troubleshoot and solve problems
with little to no supervision.
WORK HISTORY:
Feb. 2005 – present
Southeast Industrial Equipment Co., Florence, SC.
Road Technician / Forklift Mechanic
Duties included responding to customer location in a timely
manner. Troubleshoot and repair equipment. Order parts.
Manage daily scheduling of customer work orders. Fill out
daily paperwork. Served as Shop Supervisor at the
Charleston Branch in Ladson, SC, prior to relocating to
the Florence branch. Duties included, managing shop and road technicians to insure jobs
were completed in a timely manner. Communicating with customers on a daily basis to
meet their needs concerning their equipment . All aspects of paperwork and computer
entry to track repairs and ensure customer service.
1998 – Feb. 2005
Dougherty Equipment Co., Ladson SC.
Road Technician / Forklift Mechanic
Duties included responding to customer locations in a
timely manner. Troubleshoot and repair the equipment.
Order parts. Complete daily paperwork. Schedule daily
work route. Communicate with customers to ensure their
needs are met.
EDUCATION
1980 - Battery Creek High School. Graduated
1980 – 1984: US Navy IC3 Honorable Discharge.
Basic Electronics and Electricity School
Interior Communications “ A” School
Gyro Compass “ C” School
1984 – 1985: Beaufort County Technical College
Basic Electronics and Electricity
Math 101
OTHER
Served as a Deputy Sheriff for Charleston County from 1987- 1993.
I also have warehousing experience as I have worked in a couple of
warehouse environments.
I have had several vending route jobs in my career and was an Area
Manager for a local vending company.
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