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Customer Service Assistant

Location:
Gainesville, FL, 32607
Posted:
October 18, 2010

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Resume:

Loreth D.E. Bass

*** ** **** ** *** ***

Gainesville, FL 32607

Telephone: 904-***-****

E-Mail: abi6fj@r.postjobfree.com

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OBEJECTIVE

To gain knowledge and experience in the Health field to better serve,

educate, and improve the overall health of the Gainesville community.

EDUCATION

Bachelor of Science in Health Education, May 2nd, 2010

Department of Health Education & Behavior

University of Florida, Gainesville, FL 32611

Specialization: Community Health Education

Overall GPA: 3.26

Note: Some related courses taken: Medical Terminology,

Statistics, Public Speaking, and Calculus

High School Diploma, 2006

A. Philip Randolph Academies of Technology

1157 Golfair Blvd

Jacksonville, FL 32209

Specialization: Health Science

Note: Graduated Valedictorian

Certifications: Florida State Board of Certified Nursing Assistant

(#19136), American Heart

Association CPR certified

Languages: English (fluent), American Sign Language (conversational-3 years

of study)

Technical Skills: Experienced in Microsoft Office software (Word, Excel,

and PowerPoint) and

Windows Vista

PROFESSIONAL EXPERIENCE

S.E. Boys and Girls Club Intern (January 2010 - April 2010) - Full time

1100 S.E 17th Drive

Gainesville, Fl 32641

Responsibilities included preparing education materials in a program

that I implemented

called Boyz 2 Men, created lesson plans for my program, updated and

entered information in the Member Tracking Database, and filed papers

after entry.

New Friends Daycare Volunteer (October 2006 - May 2010)

Supervisor: Tonya Freeman

2325 SE 45th Terrace

Gainesville, FL 32641

Responsibilities included creating educational activities for the

children, overseeing children while supervisor is busy, participating

in story time, and helping with feeding and toileting.

Note: 480 hours completed

Shands Volunteer (September 2006 - December, 2006)

Trauma Unit

1600 SW Archer Rd

Gainesville, FL 32610

Responsibilities included keeping patients hydrated, completing vital

signs, filing paperwork, and dancing in the Shands bear costume for

the sick children.

Note: 30 hours completed

WORK EXPERIENCE

Central Supply Clerk (May 2010 - Present) - Full time

Gainesville Health Care Center

1311 SW 16th St

Gainesville, Fl 32608

Responsibilities include ordering and delivering all needed materials

to the assigned places, manage product usage, keeping a budget,

comparing and negotiating better prices on needed items, meeting

potential business suppliers and decided with company is offering a

product that is best for the company.

Note: Implemented a new system for requesting supplies and

keeping par levels.

Certified Nursing Assistant (May 2010 - Present) - Part time

Comfort Keepers

1035 NW 57th St

Gainesville, Fl 32605

Responsibilities include providing care at client's home, the ability

to think quickly in the event of an emergency, companionship, and

maintain the attention of clients with dementia.

Cashier and Food Worker (July 2008 - Present) - Part time

Moe's Southwest Grill

University of Florida campus

Gainesville, Fl 32611

Responsibilities include customer service, ability to be adaptive

during customer rushes, teamwork, ability to learn quickly, thinking

quickly in unexpected situations, and helping where ever needed.

Certified Nursing Assistant (February 2007 - May 2010)

Gainesville Health Care Center

1311 SW 16th St

Gainesville, FL 32608

Responsibilities included helping residents with activities of daily

living such as feeding, bathing, toileting, and personal hygiene.

Certified Nursing Assistant (September 2005 - December 2005) - Part time

Regents Park Nursing Facility

8700 A C Skinner Pkwy

Jacksonville, Fl 32256

Responsibilities included helping residents with activities of daily

living such as feeding, bathing, toileting, and personal hygiene.

CAMPUS ACTIVITIES

Founder and President (August 2009 - May 2010)

Movie Crashers

Description: an organization of college students that critique and

analyze the underlying messages in movies.

Note: Involved organizational and time management skills to

accomplish

goals set by the organization.

Member (August 2009 - May 2010)

Eta Sigma Gamma

Description: an organization for Health Education majors that complete

service projects to better educate and improve the health of the

community.

Note: Inducted into the National Eta Sigma Gamma Honorary

RESEARCH INVOLVEMENT

Team Member (June 2009 to May 2010)

Tobacco Prevention Research Program

Supervisor: Dr. Steven Pokorny

Responsibilities include collecting and analyzing data and conducting

a community needs assessment throughout different regions of

Gainesville to enforce the laws about youth access to tobacco to gauge

the communities' readiness to change.

Note: Created an excel spreadsheet to keep track of members

attending each

meeting

Research Assistant (June 2009 to Present)

Weight loss materials for women with low literacy

Supervisor: Dr. Delores James

Responsibilities include writing seven sections called New Legacy to

a literacy level of 6

grade or lower, assist in proofreading the completed seven entire

modules, find

appropriate pictures and tables. Responsibilities also includes

conducting research that

determines how effective the completed modules are.

REFERENCES

References furnished on request.



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