Tracy Van Pelt
Wheeling, WV *****
(H)304-***-****
(C)304-***-****
*****.*******@*****.***
Objective:
To further my career in an administrative position with a reputable fashion
company.
Education:
American University of London, Graduated 2009
Masters of Business Administration
Major: Marketing Management
Shepherd University, Graduated 2003
Bachelor of Science
Major: Business Administration
Minor: Family & Consumer Sciences
*Dean's Honor List
?
Professional Experience:
Front Office/Desk Attendant, Oglebay Resort, Wheeling, WV, Fall 2009-
Present
> Review and analyze daily guest reports
> Reserve lodge rooms and cottages for guests
> Check guests in and out of the resort
> Process guest registrations and statements; file paperwork accordingly
> Assist guests with services provided, resort information, and
resolving any inconveniences
> Monitor activities throughout the resort on the switchboard
> Give daily directives to maintenance, housekeeping, and rangers
Store Manager, Wet Seal, Inc., Ballston Common Mall, Spring 2005-Summer
2006
> Interviewed and hired candidates to create an effective sales team
> Trained and evaluated associates and assistant managers
> Set business objectives & goals accordingly
> Ordered supplies & maintained the appearance of the store
> Made weekly working schedules
> Executed and led the "Seal Sets"- merchandising directives
Co-Manager, Wet Seal, Inc., Georgetown, DC, Summer 2003-Spring 2005
> Supervised and assigned tasks to the sales associates
> Administrative duties: opening and closing procedures
> Performance evaluations on all associates
> Executed promotions and marketing within the store
> Merchandised according to company standards
Store Manager, Everard's Clothing, Georgetown, DC, Summer 2001
> Opening & closing procedures
> Assisted in selecting merchandise from vendors
> Worked in marketing and advertisements
> Fashion show experience
> Dealt with clients on a more interpersonal level
Assistant Manager, Deb's Shops, Martinsburg, WV, Fall-Spring 2000-2002
> Assigned daily-planners and duties for associates
> Emphasized great customer service amongst the team
> Prepared deposits and daily figures
> Developed merchandising skills
> Created window, wall, and floor displays
> Effectively juggled my responsibilities as a manager and full-time
college student
Achievements:
> Assisted in reducing Debs Shops shrinkage to approximately 2% from 20%
> Led the associates at Debs Shops to attain the highest annual increase
in sales out of all the stores within the company for 2001
> Increased Wet Seal, Ballston Commons store's sales by 77% comparing to
the previous year; beating the overall company and district percent
during my first year as Store Manager
> Achieved the annual highest sales increase out of all the stores
within the entire Ballston Common Mall for 2005?
> Achieved a lower shrink percent than the overall district & company at
Wet Seal for 2005
> Created a collaborative and healthy working environment among the
store team and therefore minimized the employee turnover
> Promoted twice into management positions at different companies
References:
Mr. Louis Everard, President of Everards Clothing, 571-***-****
Ms. Karen Norman, Front Office/Desk Attendant, Oglebay Resort, 740-***-****
Ms. Kristina Bond, Marketing Manager, Logic Supply, 802-***-****
Ms. Michelle Gessler, Science Teacher of Rolling Hills Prep School,