Customer Service Sales

Objective Certificate

To find a full time position that allows me to use my skills and s

experience in a growth oriented company. Marketing

Public

Relations

Hotel

Skills Summary Management

Over 5 years of customer service, management, merchandising and Accounting

sales experience.

Likeable, outgoing personality with excellent interpersonal skills Commerce

developed through leadership and hardwork. Economics

Noteworthy organizational skills & detail-oriented. Prioritize

workload and complete tasks. Committed to quality workmanship and

ethical conduct. Hard Skills

Service-oriented. Motivated to work efficiently without direct

supervision in busy environments. Flexible to changing priorities. Forklift

Computer

Ability to learn new skills rapidly. Strong interpersonal skills General

and a team player. Interact positively with a diverse group of Office

people. Skills

Management

Professional Experience Sales

Pepsi Cola-Columbus/Cincinnati, Ohio

11/2006-01/2008

Soft Skills

Position: Sales Representative/Merchandiser

Managed multiple stores. Responsible for customer relationship Clear &

along with developing new business. Sell and order products for concise

existing customers. Follow the weekly sales plan to determine the communicati

volume of product needs. Replace point of sales advertising. on

Execute and close all sales. Merchandise products for multiple Management

stores by building end- cups, set-up Plano grams, and other skills

incremental displays. Communicate account activities with district Hardworking

sales manager and other parties. Maintain inventory to determine

stores product needs. Plan route and deliver beverages in a safe Strong

and timely manner. Meet and exceed all set sales standards and Leadership

expectations. Maintain personal relationship with store managers, Expeditious

associates, as well as co-workers. Use the company vehicle to learning

transport advertising materials. Replace old ads with new ads. Attention

Maintain point of sales advertising as appropriate for the account. to detail

Ability to work under minimal supervision Build and maintain Dependable

rapport with customers. Knowledge of material handling, forklift Timely

operation, and warehouse distribution. Display products to customer Responsible

specifications.

Target Super Store -Columbus, Ohio

01/2004-12/2006

Position: Department Manager

Manage and maintain electronics, hardware, sporting goods, and toy

department. Coordinate work duties and schedule employees for each

shift. Operate computer and cash register. Analyze sales

performance and forecast inventory needs. Coach and train new

hires. Enforce safety, health and security rules as directed.

Establish programs and training materials to ensure employees are

provided appropriate training in sales, inventory control, and

customer service. Facilitate sales meetings, Perform general

offices duties. Assist customers with product sales; Maintain a

clean and safe workplace.

Lowe' Home Improvement-Columbus, Ohio

12/2002-12/2003

Position: Sales Associate

Provide excellent customer service by assisting customers in person

and by

phone. Assist customers with product operation and information on

products. Maintain

inventory and order special products for customers. Rotate and

stock inventory.

Operation of a forklift, cherry picker. Keeping a clean and

friendly work environment.

Education

Ghana Institute of Management-Accra, Ghana

Hospitality Management/Public Relations

Prempeh College-Kunasi, Ghana

Accounting/Economics/Commerce

References

Contact this candidate