Customer Service Administrative Assistant

Pamela J. Brinkman

**** *. ******* ******

Sioux Falls, SD 57106

Mobile - 909-***-**** Work - 605-***-****

********@***.***

SUMMARY OF QUALIFICATION:

. Exceptional Knowledge of Microsoft Office: Word, Excel, PowerPoint,

Outlook, Publisher

. Superior Customer Service and Communication Skills

. Dependable and Efficient

. Detail Orientated

PROFESSIONAL EXPERIENCE:

John Morrell & Company, Sioux Falls SD September

2009 - Present

Administrative Assistant to Pork Operations

. Computer input and building of reports for spreadsheets, minutes,

expense reports, correspondence, month end reports

. Maintain and organize all new and existing files

. Able to stay focused in a stressful/busy environment and still perform

multiple priorities effectively

. Excellent communication skills (face to face and through the telephone

and emails)

. Manage all reports, vacation, expenses for 50 managers

Westminster Presbyterian Church, Ontario CA

May 2006 - August 2009

Office Manager/Administrator

. Responsible for all administrative services to facilitate the church

operations

. Answer incoming calls and assist the congregation's and public's needs

. Prepare weekly bulletins, monthly newsletters and church calendars

. Manage annual reports, church directories and all permanent records

. Organize and coordinate memorials, funeral arrangements, weddings,

facility rentals & social gatherings

. Design and publish the launch of a new church brochure

. Administer to the needs and relations of 150 church members

EZ-UP Customs, Riverside CA

November 2004 - May 2006

Scheduler

. Scheduled all customer orders

. Worked closely with all departments to ensure orders were processed

and completed in a timely matter

. Provided customer service to all areas of the department

. Corresponded with all levels of management on a constant basis

Liberty Canine Care Center, Malta NY

July 2003 - October 2004

Administrative Assistant/Payroll Manager

. Entered payroll and all accounts receivable and payable

. Scheduled training courses

. Offered customer service and support to potential and existing

customers

Tyson/IBP, Dakota Dunes SD

July 2001 - July 2003

Executive Administrative Assistant

. Processed all orders for various products

. Managed expense and sales reports and itineraries

. Responsible for ordering office supplies

. Organized all travel arrangements

. Operated a Switchboard for a staff of 18 employees

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