Human Resources Management

*** ******* ****, *********, ** ***** . phone 334-***-****

Work 334-***-**** . cell 256-***-**** . E-mail *******@***********.***

Lisa Heaton

PROFILE

An accomplished Human Resources Professional with over 13 years of

demonstrated expertise in a comprehensive range of human resources

initiatives. Strong knowledge of employment laws and compliance issues,

recruiting and hiring practices, policy administration, employee

relations, complaint resolution, personnel development, compensation,

budget/expense oversight and reporting and analysis.

Proficient in MS Office Programs (Word, Excel, PowerPoint, Visio, Outlook,

Access, Publisher), Oracle, Mobius, TM1, 3270 systems (mainframe

applications), Infinium, Lawson, Lotus Notes, FirstAdvantage, Projectix,

Adobe Acrobat Professional and Adobe Photoshop.

Experience

BB&T (formerly Colonial Bank) 1995-Present

Human Resources Analyst, Corporate Campus - Montgomery, AL

(2006-Present)

Responsible for the collection, analysis and reliable reporting of

various human resources initiatives, including budget/expense

oversight, executive compensation, deferred compensation, incentive

compensation, executive plans, equity compensation, Compensation and

Incentive Plan Compensation committees, reduction in workforce, and

merger/acquisition related projects.

Develop and implement internal and external HR metrics, based on

historical performance, such as quarterly HR Scorecard, Executive

Summary and Salary Leader Board.

Special projects include, mergers/acquisitions, officer ranking

enhancement, incentive plan inventory reformation, LOA outsourcing,

Workers' Compensation centralization, HRIS migration testing, and

assist in identifying and developing work flow processes.

Serve in an advisory role on the Incentive Plan Committee.

Facilitate position planning and provide comprehensive cost savings

estimates to executive management.

Coordinate, calculate and create severance packages, monitor WARN

thresholds and comply with notification requirements.

Respond to unemployment inquiries.

Human Resources Generalist II, North Alabama & South Alabama

Regions (1997-2006)

Facilitate various human resources activities for a specific

territory, including employee relations, staffing/employment,

supervisory training and areas of safety.

Monitor compliance and provide counsel to management and employees

regarding HR policies and procedures.

Partner with management to administer problem solving and case

resoluation of complex grievances and progressive disciplinary

action/dismissal.

Support management with interview and selection process, performance

evaluations, compensation, time/record keeping, absence management

and payroll process.

Administer new employee orientation, separation process, leave

administration, workers' compensation and employee recognition

program.

Maintain regional Affirmative Action Plan to ensure compliance with

EEO regulations.

Education

Coursework in Human Resources, Jacksonville State University,

Jacksonville, AL

Pioneer High, San Jose, CA

PROFESSIONAL DEVELOPMENT

Human Resources Certification Review Course - JSU (2.4 CEUs)

Alabama Employment Law Update - JSU (0.30 CEUs)

Microsoft Excel - JSU (0.40 CEUs)

The Bermuda Triangle of Employment Law - JSU (0.30 CEUs)

Update on Harassment, Discrimination & Disability Issues - JSU

(0.30 CEUs)

Workers' Compensation Update - JSU (0.30 CEUs)

2004 SHRM Human Resources Conference - HR: Strategic Player

(5.0 HRCI credits)

2005 SHRM Annual Alabama HR Conference - Employment Law Update

(5.0 HRCI credits)

2008 Employee Benefits Conference - Willis (4.0 HRCI credits)

Conducting the Internal Investigation - Lehr Middlebrooks

Price & Proctor, P.C.

EEOC Code Designations - Miller Hamilton Snider & Odom, LLC

EEOC Technical Assistance Program - EEOC, Birmingham

FLSA Update - Miller Hamilton Snider, LLC

Trends in Employment Mediations - EEOC, Birmingham

Workplace Harassment Issues - EEOC, Birmingham

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