Kelly Edwards
Mechanicsville, VA 23111
abi6an@r.postjobfree.com
Qualifications: 20+ yrs of office management/administrative
experience
Excellent customer service/communication skills
Microsoft Word/Excel/PowerPoint/Outlook skills
Experience:
Bank of America - Adecco Staffing Feb
2009 - May 2009
Mortgage Loan Processor (Temporary Assignment)
. Respond to customer inquiries regarding loan process
. Process mortgage loans according to investor guidelines in an accurate
and timely manner
. Provide excellent communications skills to meet deadlines for
customers and company
Bon Secours Memorial Regional Hospital Feb
2008 - April 2008
Unit Secretary/Administrative
. Accurately enter medical orders/procedures in hospital system for
patients
. Administrative assistant duties for nursing staff
. Prepare, organize & breakdown patient records
. Answer multi line phone system
SunTrust Mortgage Oct
2003 - May 2005
Project Manager/Analyst
. Organize, analyze and compile data to improve procedures and/or
systems
. Install new systems/procedures and instruct others on their use
. Review functions and structure to avoid overlapping or duplication
. Compile training procedures manual
. Coordination of policies/procedures among various departments
. Run management data reports and provide ad hoc reports as needed
SunTrust Mortgage Oct
1995 - Oct 2003
Sales/Acquisitions Manager
. Act as project manager for sales and acquisitions of mortgage loans
. Review contracts and develop project timelines
. Act as liaison for outside vendors
. Coordinate workflow of departments
Charter One Mortgage Jan
1991 - Oct 1995
Administrative Assistant
. Administrative duties including covering multiple phone lines
. Maintain calendars, supplies and file management
. Preparing correspondence, reviewing budget reports, taking minutes
Signet Bank 1986 - 1990
Administrative Assistant
. Administrative duties for Bank Card Services Dept.
Education:
Bon Secours School of Nursing, Richmond, VA RN Program
J. Sargeant Reynolds, Richmond, VA Business Administration
Program
Hermitage High School, Richmond, VA Accounting