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Customer Service Manager

Location:
Whiteville, NC, 28472
Posted:
October 18, 2010

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Resume:

L isa Gail Aut ry

*** **** **** **. **********, NC 28472

910-***-****

GOALS:

M y goal is to promote in a collaborative manner with a team to present an

outstanding outreach to all in need in a Holistic Approach.

ED UCAT IO N:

1991-Bladenboro H igh School

H igh School Diploma

1991-1993

B laden Community College

B usiness Computer Programming

WORK H ISTORY:

M ay 2010-August 2010

Badcock Home Furni ture and More

A ndre Powell-Assistant Manager

1210 S. Madison St. Whiteville, NC 28472

910-***-****

Office Manager/Sales Person: Answering phones, posting payments, filing,

deposits, ordering, daily reports and assisting customers with purchases.

October 2009-January 2010

W hiteville Fabrics

Cameron Shodja-Owner

68 Industrial Drive Whiteville, NC 28472

910-***-****

Customer Service: Maintained all office and employee files, billing, shipping and

receiving, ordered supplies, printed t ickets and invoices, payroll, answered

telephones, fax machine and mail route.

January 2009-February 2009

Jackson Hewett

Shannon McKoy – Supervisor

1616 S. Madison St. Whiteville, NC 28472

910-***-****

Temporary Position (Tax Preparation): Online input of individual returns and

general office duties including answering telephone, use of fax machine, customer

service, and data entry.

September 2008 – January 2009

Food L ion

Carlisle Suggs – Manager

809 N. Brown St. Chadbourn, NC 28431

910-***-****

HBC Associate: Ordered inventory of Health and Beauty Aids, organized and

s tocked merchandise.

January 1999 – August 2008

North Carolina Farm Bureau

D ian Sellers, Office Manager

705 N. Brown St. Chadbourn, NC 28431

910-***-****

Customer Service Representative: Notary, organized and conducted general office

obligations in relation to management of office personnel, maintained forms and

materials, use of all office equipment including fax machine, adding machine,

computer, scanner, and copier. Computer experience with Excel, Microsoft Word,

and Quicken. Service existing insurance contracts in the property and casualty

markets. Claims service and customer relations as well as collection of premium

payments by debit, check, and cash. Verifying and making daily deposits for various

accounts. Writing and distributing office checks for agent commissions, refunds,

and all credits.

REFERENCES:

M r. Jeff Register

206 Gaston Sellers Road * Whiteville, NC 28472

910-***-****

M rs. Tammy Simmons

35 AM Godwin Road * Clarendon, NC 28432

910-***-****

M rs. Julie Ward

P O Box 366 * Chadbourn, NC 28431

910-***-****



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