Customer Service Care
Resume:
LaWanda Finney
Shreveport, LA 71108
LFinney30 @yahoo.com
Objective: Communications and development field in the Shreveport/Bossier area.
Summary: Obtained more than two years managerial skills.
Acquired more than three years of direct customer service
experience
Completed some monitored technical advances.
Education: Southern University of Shreveport
Attended – June 4, 2006- May 6, 2008
3050 Martin Luther King Drive
Graduated with a 3.6 on a 4.0 scale
Courses taken included:
Principles of management Principles of Marketing
Business Principles Computers
Louisiana Tech University
Still attending Graduating
March 2011
Experience: Residence Inn Marriott
Bossier City, Louisiana
Customer Care, Billing & Night Auditor
November 2002- March 2007
Effectively resolved customer concerns.
Recognized among the team for consistency.
Awarded best presentation among training classes.
Blue Beacon of Shreveport
Shreveport, La 71129
Cashier, Customer Care & Bookkeeper
August 1996- May 2001
. Effectively resolved customer concerns.
Recognized among the team for consistency.
Awarded best presentation among training classes.
References: Available upon request
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