Customer Service Manager

SARA KUSHION

***** ****** ****

Hemlock, Michigan 48626

989-***-****

OBJECTIVE

To obtain an assistant secretarial position with an opportunity to advance to a higher position

SKILLS

• Four years of management position at a pizzeria

• Can work in fast paced environments

• Work well under pressure

• Excellent leadership skills

• Well skilled in interviewing, hiring, training and supervising employees

• Good communication skills as well as ability with disgruntled customers

EDUCATION

Delta College University Center, MI Graduated April 2010

Major: Office Professions

Related classes: Accounting 111, Business Communication I and II, Filing Management,

Access, PowerPoint 2007, Microsoft Word 2007, Excel 2007, Outlook

WORK EXPERIENCE

Mama Mias Pizzeria Manager, Hemlock MI, April 2005- Present

Responsible for daily operations which include: Supervising, food prep, monitoring, order inventory,

cash handling, customer service, balancing cash drawer, daily deposits

Walt Disney World College Program Internship, Orlando, Florida, January 2007-

May 2007

Responsible for working with large amounts of money, working with different ethnics, host, cook,

cashier

VOLUNTEER EXPERIENCE

Junior Achievement - Orlando Florida, January 2007- May 2007, Taught 1 st grade children about family, and

friends

Mid-Michigan Children’s Museum - Saginaw, Michigan, January 2009-April 2009, worked in the office, typed

up recommendation letters and edited.

References available upon request

Contact this candidate