Sam Anderson

**** *. ****** ****** ** abi60g@r.postjobfree.com

Home: 775-***-****

Reno, NV 89502

Mobile: 530-***-****

Resource Planning - Process Improvement - Operations Management

KEY ACCOMPLISHMENTS...VALUE OFFERED

Profit Performance: Developed processes and tools for a business

unit to effectively perform cost and resource

modeling and estimation; led to a robust analysis

process driving profitability efficiencies and

increased profit margins.

Strategic Planning: Envisioned business initiatives delivering

operational improvements and effectiveness through

process analysis and re-design. Led the development

of a project scheduling module, on-line quality

management system, and web-based project tracking

suite; extensive experience with requirements

gathering, process mapping, data analysis,

implementation, metrics, and scheduling practices.

Start-up Operations: Initiated standardized tools and processes

used to efficiently manage projects with budgets

ranging from $200k to $4M. Created master scheduling

process to maximize resources, time, and budget

constraints across a portfolio of land development

projects.

Process Improvement: Diligent focus on Six Sigma mantra of "meeting

customer requirements profitably". Led project that

decreased cycle time by over 20% in an operational

area of clinical trials. Program Manager team member

for a supply chain re-design resulting in a projected

savings of $30M over 3 years.

PROFESSIONAL EXPERIENCE

Process Improvement, Policies & Certification Manager

Current

TriNet, Reno, NV [Professional Employer Organization

company servicing over 90,000 employees]

. Direct manager of multi-site team responsible for driving process

improvement initiatives, metrics development, and document

management / QMS development within Operations.

. Implemented root cause analysis/corrective action process for

identification, trend analysis, and driving process, training, and

system related improvements.

. Established monthly quality and efficiency reviews to analyze key

quality and performance metrics to drive operational improvements.

Vice President, Operations

2006 -

2009

BHLD, Inc., Lincoln, CA [Developer focusing on minor

subdivisions & residential remodels]

. Responsible for driving operational processes to ensure projects

were effectively selected based on key success factors, ROI

criteria, and thorough market analysis.

. Developed tools and processes to efficiently manage project

timelines and materials. Created a master scheduling process for

analyzing timelines, budget, and resources across concurrent and

overlapping development projects.

. Planning and strategic representative to project meetings and

development work with local/county municipalities,

development/construction partners, engineering and architecture

firms.

PROFESSIONAL EXPERIENCE (continued)

Senior Manager, Resource Management

2004 - 2006

Covance Cardiac Safety Services, Reno, NV

[Drug development services company]

. Built a Resource Management department by developing a database and

associated processes to provide resource estimations throughout bid

to quote cycle for maximizing resource efficiency and profitability.

. Developed a scheduling module from a disparate legacy system,

providing clinical trial teams with a legitimate solution for

project task scheduling and management.

. Created a standardized process mapping structure for entire business

unit to serve as the foundation for process analysis and improvement

projects.

Program Manager II / Six Sigma Greenbelt

1999 - 2004

Sun Microsystems, Newark, CA

[Networking software, systems, & services]

. Recruited as a Project Coordinator to monitor incoming quality

issues, identify trends, and drive corrective actions. Promoted to

Program Manager position focusing on operational strategy and data

analysis.

. Responsible for Customer Fulfillment group's processes and data

management, including reporting from in-house quality tracking

system and data mining of Oracle ERP system using Brio.

. Led cross-functional team that developed web-based QMS system

meeting ISO requirements.

. Developed architecture for exceptions and recovery processes for

supply chain re-design as well as creating and managing ERP training

to over 800 individuals.

EDUCATION

University of Nevada, Reno 1999

Bachelor of Science in Business Administration with a major in

Logistics Management

CERTIFICATIONS

Six Sigma Green Belt - 2003, 2005 (Black Belt Training completed, 2003)

TenStep Project Manager Certification - 2009

Extensive project management, organizational, leadership, and technical

training courses

TECHNICAL STRENGTHS

Microsoft Office (advanced Excel), Apple iWork, Microsoft Project,

Timberline, FastTrack Schedule 9, Oracle ERP, Microsoft Access,

PeopleSoft (HRMS, CRM), Avaya CMS, Dreamweaver, Fireworks, Brio,

Minitab, HTML, SQL, & various others

COMMUNITY SERVICE

Cub Scout leader, pack 155 Hidden Valley, NV

Volunteer Firefighter, Pleasant Valley Volunteer Fire Department

Pleasant Valley, NV

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