Sales Marketing

Ann Beyer

P.O. Box ******

Spokane Valley, WA ***14

Home 509-***-**** Cell 509-***-**** E-mail:

abi60b@r.postjobfree.com

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Professional Work History

Providence Emilie Court Assisted Living Spokane, WA

November 2009 to Present (Part time job) Community Relations

Coordinator

. Brought census up from 80% to 100% within 6 months and have maintained

an active wait-list. With a budget of 98-100% occupancy, I have

remained at budget +- 1% since that time.

. Internal marketing, conduct tours, follow up on leads and assist with

new move-ins.

. Strengthen relationship ties between companies within the senior

market to develop an internal source of new sales leads through events

and professional contacts.

. Develop professional relationships in the industry for secured

continual referrals.

Sullivan Park Campus of Care Spokane Valley, WA

December 2008 until July 2009 Community

Relations/Marketing Director

. Kept the assisted Living census at 100% by providing an active

waitlist.

. Increased move-ins for the independent living cottages from 30% to

60%.

. Established and maintained professional relationships with referral

providers in the Spokane area to increase referrals to our independent

cottages, assisted living and nursing home.

. Developed unique events to increase traffic for our campus and

increase census.

. Tour clients, closed sales and handled initial paper work to

facilitate the move in.

Harvard Park Retirement Community Spokane, WA

October 2007 to December 2008 Marketing Specialist

. Brought a low census building up from 65% to 98% in 9 months.

. Established and maintained professional relationships with referral

providers in the Spokane area to increase referrals to our retirement

community.

. Cold called on new territory to set up new contacts for referrals.

Follow up on direct inquiries at regular intervals until sale is

closed.

. Responsible for promoting the retirement facility at community events.

. Developed alliances between other senior services for direct

referrals.

. Tour clients, close sales and handle initial move in paperwork.

. Create community service projects that promote media coverage.

Home Instead Senior Care Spokane, WA

May 2006 to September 2007 Community Relations -

Marketing

. Increased sales by 133% during my employment.

. Established and maintained professional relationships with referral

providers in the Spokane area to increase referrals to our company.

. Cold called on new territory to set up new contacts.

. Responsible for promoting our business at community events.

. Organized the first Red Hat Society convention in the Pacific

Northwest.

Dr. Larry Milsow Spokane, WA

September 2005 to May 2006 Receptionist

. Front desk reception

. Multi-line phone

. Insurance verification

. Appt. scheduling w/Medisoft

. Medical charting

. Medical records

Riverview Retirement Community Spokane, WA

May 1999 to February 2004 Activity Director

. Assisted marketing department with tours. Hosted special events to

encourage community involvement.

. Coordinated fundraising events for three resident council's boards on

campus.

. Responsible for developing, coordinating and implementing activity

programs for active independent seniors as well as assisted living

clients. This involved organizing educational, recreational and civic

events in the community.

. My department was also responsible for recruiting, training and

supervising over a hundred volunteers. Promoted community service

projects to keep seniors involved within their community, and achieved

such prestigious awards for my department like the Spirit of Jim Chase

from the Chase Foundation, United Way Volunteer of the Year Awards and

the WAHSA state wide award for outstanding volunteer involvement with

children.

. The department was published twenty-nine times in print media and

featured on KXLY six times covering unique events I created.

. Developed a user-friendly computer lab and taught seventy seniors to use

internet E-Mail, Word, Microsoft Publisher and greeting card

applications.

. Licensed to drive a twenty-nine-passenger bus. Drove the residents to

all events

Mission Ridge Assisted Living Spokane Valley, WA

May 1996 to May 1999 Activity Director

. Cross-trained in marketing, tours, dining room, front office,

housekeeping and kitchen.

. Created community events for marketing purposes.

. Created activity programs to encourage resident participation, craft

class featured on 48 Hours National TV - July 1998.

. Published monthly eight-page newsletter.

. Supervised eighty volunteers and two adult educational instructors.

. Developed inter-generational programs with Broadway Elementary School and

Hutton Settlement. These programs allowed the department to win the

prestigious Spirit of Jim Chase Award three times from the Chase

Foundation.

Education

. Powershot professional sales training course for home care industry,

Phoenix, AZ - 2010

. Alpine College, Spokane Valley, WA - 2004-2005

. Spokane Community College, Spokane WA -1995-1999

. Chaffey College, Rancho Cucamonga, CA -1988-1990

Awards

. February 2010 - Employee of the month at Emilie Court Assisted Living

. 2005 - Graduated with honors from Alpine College.

. 1998 National Consumer Service Award for excellence in consumer service

and outstanding activity program. Presented by: Extendicare Health

Services Inc.

. Mission Ridge/Activity Program featured on 48 Hours National Television

-1998

. 1991 Outstanding Activity Program - Presented by: Pacific Homes

Incorporated.

Other Credentials

. Member of the Senior Falls Coalition with Spokane County Health

Department. (2010)

. Senior Wellness Conference - Member of the Prevention & Early Detection

(PED) Board, Steering and Marketing committees" - Member since 1995.

. Women of Rotary- Member since 2008.

. Member of the S.C.O.P.E program through the Spokane County Sheriffs

office since 2001

. Member of the Inland Empire Rental Association (1993-2010)

. Established and chair the "Inland Northwest Senior Partnership" marketing

group (2009 to present)

. Past board member for RSVP - Fund Raising and Marketing (1987-1992, 1996-

2001.)

. Past member of the Activity Director Association (1993-2004)

. Past member of Spokane D.O.V.I.A. (Directors Of Volunteers In Agencies)

(1999-2004)

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