** ********** ***. *** *

Kenmore, NY *****

716-***-****

Email: abi5z3@r.postjobfree.com

Heather L. Neubeck

OBJECTIVE An experienced office specialist with experience in

data management, reception, data entry and customer

service in various industries with strong computer

skills and a strong work ethic seeking full-time

employment.

EDUCATION Bachelor in Science in Management - State University

College at Buffalo. July 2009-present

COMPUTER Proficient in Microsoft Office Suite including Word,

SKILLS Excel, Access. March 2009-October 2009

Kraft Foods-Nabisco Division

EMPLOYMENT p/t retail merchandiser

HISTORY Visit local grocery stores and fill cookie aisle

with Nabisco products

Mosais Sales Solutions

p/t retail merchandiser July 2008-May 2009

Assigned to 3 local Walmart stores to perform

merchandising activities in their video game

department. I ensure new video games have been

placed for sale and are priced. I also make sure

price changes are made and place signage in the 2006-2007

dept. Occasionally I have special projects assigned

at Sam's Club such as putting up diplays and price

changes.

Research Institute on Addictions

Research Technician

Make outbound calls to gather data for national

study of work stress and health. Through the use of

Computer Assisted Telephone Interviewing, recruit

respondents to participate in a 50 minute telephone

interview.

Adecco Employment Agency

Receptionist

Assigned to PBB Global Logistics as a backup 2004-2006

Receptionist. Duties included answering 120 line

switchboard, sorting mail, assisted accounting with

various clerical duties. Assigned to Invitrogen

Corporation. Entered telephone and facsimile orders

into company's database.

Data Entry Clerk

Assigned to the University at Buffalo's Center for

Tomorrow. Entered data from UB Alumni surveys into

the university's database. Assisted batching checks

for deposits.

Resolve Staffing

Receptionist

Assigned to Miller, Gesko, Hudson Research as a

receptionist. Answered phones and typed letters to

clients of Miller-Gesko. Made daily bank deposits.

Univera Healthcare

Membership & Billing Inquiry Representative

Entered data from Plus Med and Family Health Plus

applications into database. Terminated member's

coverage when notified by Department of Social

Services.

Appleone Employment Services 2004

Clerical

Assigned to Univera Health. Various clerical duties,

such as filing, data entry and sending out

correspondence to members of Senior Choice. Position

became permanent with Univera. 1999 - 2003

Research Institute on Addictions

Research Technician I

Made outbound calls gathering data for national

study of workplace health and safety. Used computer

assisted telephone interviewing to recruit

respondents for a 40 minute telephone interview on

workplace health and safety.

Research Technician II

Made outbound calls locally recruiting women 18-30

years of age for study of social and health issues.

Made outbound calls gathering data for national

study of gambling and related behaviors. Used

computer assisted telephone interviewing to recruit

participants for a 40 minute telephone interview on

gambling.

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