Sales Customer Service

David Angelino ** Gulfline Rd, Liverpool, NY ***** 703-***-**** abi5xc@r.postjobfree.com

Profile:

• High energy, self motivated sales professional • Highly developed interpersonal skills

• Strong Customer Service and Communication skills • Team-player with sound management

skills • Extremely organized • Computer literate with Microsoft Word, Excel

Qualifications:

Sales and Marketing

• Successfully sold 16 product lines to 3 distribution centers, 300 franchise stores and their

end users

• Continually developed new accounts through market research and cold calling techniques

• Skilled at providing product knowledge and training for sales personnel, leading to

increased sales

• Kept in constant contact with customers to maintain good rapport and quality service

• Answered product questions and provided quick and resourceful problem resolution in

the field

Communications

• Comfortable with making presentations to large groups

• Able to inspire confidence in my products and services

• Adept at translating technical information into simpler terms for the end user

• Know how and where to get information about products to the customers

• Maintain constant contact with all forms of distribution in person, by phone or email, for

increased sales performance

Management

• Effectively managed store operations by utilizing strong organizational skills

• Recruited, trained and supervised personnel who contributed to the store’s profitability

• Applied strong analytical skills to all areas of money management

• Demonstrate to employees new merchandising techniques, to maintain a professional

store appearance

• Plan and operate meetings at store level to maximize employee performance

Professional Experience:

NAPA Auto Parts Dallas, TX

District Sales Manager, 2009-2010

NAPA Brakes

Play it Again Sports Syracuse, NY

Store Management 2008-2009

Valenti Properties Liverpool, NY

Leasing Agent 2003-2006

NAPA Auto Parts Dallas, Boston & Syracuse

District Sales Manager 1985-2003

NAPA TRACS, Exide Batteries, Multi-Line Sales & RE Dietz Lighting

Honors and Awards:

*Average sales $2.8 million annually and ranked 4th in US with NAPA Auto Parts

*Ranked 7th in US and 1st in New England, NAPA Auto Parts

*Salesman of the Year, Syracuse NAPA

*Indirect Sales Award for Top Sales and Account Rapport, Sprint PCS

Specialized Training:

Property Management Software Programs

Decker Effective Communicating Sales Program

Modine Manufacturing Company, After Market Division, Auto Cooling

Systems Sales and Technical Training Program

NAPA Customer-Oriented Selling Certificate

NAPA Marketing Certificate

DANA Customer Training Services, Professional Selling Skills

Education:

Bachelor of Business Administration, (BS)

University of North Texas, Denton, TX 1974-1977

Concentration: Marketing/Management/Retailing/Communications/Customer/Relations

Associates in Applied Science/Marketing, (AS)

Herkimer County Community College, Herkimer, NY 1972-1974

Concentration: Marketing, Sales and Customer Relations

Contact this candidate