Customer Service High School
Resume:
Terryn D. Bell
Fort Wayne, IN. 46806
abi5x1@r.postjobfree.com
Summary
Experience
*/**** *.*. ******** Woodburn, IN
to 4/2010 Production Laborer
Operated rubber milling machine used to mix, blend, knead and
refine scrap, crude, synthetic and precompounded rubber for
further processing.
Started machine and turned valves on steam and cold waterlines to
regulate temperature of rolls.
Cut stock with knife and rolled it into bundle.
Trained new employees in properly operating a mill.
Set adjustable knives against mill roll to cut continuous strip as
rubber emerged from mill.
Adjusted clearance between mill rolls using wrench.
Executed daily operations of operating a mill.
6/1999 Fort Wayne Foundry Machine Div Fort Wayne, IN
to 2/2003 Gage Tech
Planned sequence of the testing and calibration procedures for
machined parts and equipment.
Set up standard and special purpose laboratory equipment to test,
measure and calibrate.
Tested machine parts and equipment using special handtools.
Inspected components for defects and improper measurements.
Measured parts for conformity with specifications, using
micrometers, calipers and other precision instruments.
Reassembled and calibrated instruments and equipment.
Devised formulas in order to solve problems in measurements and
calibrations.
Collected random lot samples, according to lot volume and followed
company guidelines.
11/1997 Nishikawa Fort Wayne, IN
to 6/1999 Line Work
Executed daily operations of operating a rubber mold.
Stripped forms from molds after rubber set.
Swabbed molds with solutions to prevent products from sticking.
Removed molds, mold components and feeder tubes from
machinery after production was complete.
Removed materials and products from molds and from extruding,
forming, pressing and compacting machines and stacked and
stored them for additional processing.
Drew knife along ends of finished molds to cut off excess rubber.
Trimmed excess rubber formed on finished molds during curing
process, using knives.
6/1994 United States Navy Yokosuka, Japan
to 7/1997 Seaman
Worked aboard large boats, including passenger and freight ships. A
seaman performs a variety of tasks to ensure that the entire vessel's
operational and cargo-handling tools are running and properly maintained.
Consistently watches for any obstacles such as icebergs or other vessels
that may be in the ship's path, informing the commander of any imminent
danger.
Responsible for loading and removing cargo, following any implemented
by the employer or legal regulations.
The maintenance of a ship and all of its operational gear are the
responsibility of a seaman. removes rust from the vessel as well as
handling rigging gear.
Responsible for maintaining the log of a ship, documenting all activities
while ensuring that unauthorized individuals are not admitted onto the
vessel.
Seamen are knowledgeable on issues regarding both fire safety and
firefighting, qualified to manage the crews of lifeboats, should they need
to be deployed.
7/97 Walbro Automotive Ossian, IN
to 10/97 Production Worker
Manufactured and tested gas tanks for various vehicles
trimmed excess flask off of finished products
Assembled tanks with necessary parts for operation
Test assembled tanks for leaks and proper functioning
9/97 Aon Solutions (part-time) Fort Wayne, IN
to 11/97 Customer Service Rep
Reviewed customer-complaint correspondence, noted any
suggestions and assigned complaints to customer complaint clerks.
Advised subordinates on handling difficult customer complaints or
handled complaints personally.
Followed up with a random sample of customers to ensure that
complaint was satisfactorily resolved.
Verified information on bills of lading to expedite orders and ensure
that customer furniture orders were shipped in accordance with
production and shipping schedules.
Conferred with department personnel to ascertain items available
for shipment and production shortages.
10/97 Distribution Center (part-time) Fort Wayne, IN
to 11/97 Mail Organizer
Sorted mail for delivery, arranging it in delivery sequence.
Responsible for correcting hard to read addresss on mail.
7/90 Walgreens (Glenbrook) Fort Wayne, IN
to 2/91 Cashier/stock
Issued receipts, refunds, credits, and change due to customers.
Monitored checkout stations to ensure that they had adequate cash
available and that they were staffed appropriately.
Received payment by cash, check, credit cards, vouchers, and
automatic debits.
Resolved customer complaints.
Maintained clean and orderly checkout areas.
Counted money in cash drawers at the beginning of shifts to ensure
that amounts were correct and that there was adequate change.
Stocked shelves, and marked prices on shelves and items.
Packed customer purchases in bags and cartons.
Stocked shelves, racks, cases, bins and tables with new and
transferred merchandise.
Designed and set up advertising signs and displays of merchandise
on shelves, counters and tables to attract customers and promote
sales.
Took inventory and examined merchandise to identify items to be
reordered and replenished.
5/91 Lee's Famous Recipe (part-time) Fort Wayne, IN
to 5/93 Cook
Prepared and cooked foods requiring short preparation time.
Read food order slips and received verbal instructions.
Prepared and cooked food according to instructions.
Cleaned work area and food preparation equipment.
Successfully handled daily operations of a fast food restaurant.
Structured and maintained a clean sanatized work environment.
Education: Paul Harding High School Fort Wayne, IN
High School Diploma 1994
Testimonials: Skilled in operating various factory machinery; foundry dye cast mold
machines, zeiss CMM machine, rubber molds, drill and size machines,
rubber mills.
References: Available upon request
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