Customer Service Data Entry

MISTY JONES

***** ******* ** #*

NEWPORT NEWS, VA 23601

757-***-**** or 757-***-****

abi5vl@r.postjobfree.com

OBJECTIVE: To obtain a position that will utilize my skills.

EDUCATION: TCC Portsmouth

Business 2009 current

Pace University 1 Pace Plaza,New York, NY

Business 2005

EXPERIENCE: ASI Advance Services Inc 2510 Walmer ave, Norfolk VA JULY 2007

AUG 2009

Position: Customer Service Rep./ Service Contract

Duties: Inbound/Outbound Calls, Helping customers,solving issues or any

complaints

they may have; Storing information into the computer,Setting up

appointments,

answering any questions customers may have about their account,

sending out

checks, speaking with techs to help customers out with their

applaince.Prcoessing new Replacements appliances for customers.

Fast Auto 710 J Clyde morris blvd, Newport News, VA feb 2004 feb 2007

Position: Collection Rep

Duties: Colections, calling customers about their past due or current accounts, setting

up

payment arrangments, collecting on past due account, Data Entry, speaking

with

customers in person & over the phone.

SKILLS: Data Entry, Microsoft Word, Microsoft Excel, Power Point, Word Processing,

Spread

Sheets, Database Interpersonal Skils, Good Oral Skills, Organizational Skills,

Customer Service Skills

REFERENCES: Available upon request

Contact this candidate