Sales Customer Service

MARK G. FORTE

***** ******** **, ********** *****, MI 48334

248-***-****/abi5v6@r.postjobfree.com

EDUCATION

Bachelors of Science, majored in Business Administration, Saint Mary’s College, Orchard Lake, MI

Computer Science studies, Grand Valley State University, Allendale, MI

PROFESSIONAL EXPERIENCE

Van-Rob, Manchester, TN October 2009 - September 2010

Inventory Control Analyst

• Managed the inventories for two (2) Van-Rob plants located in Manchester, TN.

• Used CMI/Trans4M to monitor and manage the inventory transactions, made by production, to ensure that the Van-Rob's Raw,

WIP and Finished Goods Inventories were accurate.

• Worked with purchasing and production to ensure that there was enough inventory to meet customers demands.

• Investigated all negative inventories.

• Performed cycle counts as needed.

• Reviewed and corrected all discrepancies.

• Implemented any corrective actions.

• Coordinated the disposal of or the handling of obsolete steel, ensuring it was counted for and properly handled by scrapping or

returning to the supplier.

FORD COMPONENT SALES, LLC, Dearborn, MI July 2007-March 2009

Inventory Core Analyst

• Improved Ford's selected suppliers physical inventory counts to an accuracy of 98.9%

• Scheduled and managed the physical inventories for selected Ford re-manufacturing suppliers.

• Analyzed and reconciled Ford's raw materials and finished goods using SAP.

• Using SAP, monitored and managed the inventory transactions/adjustments made by the suppliers to ensure that the Ford

Inventory was accurate..

• Reviewed and determined the root cause for all discrepancies.

• Implemented any corrective actions.

• Conducted semi-monthly record-to-record to ensure SAP matched the suppliers internal IMS and physical inventory.

• Monitored and managed the in-transit of raw material from the regional core recovery centers to the suppliers.

• Main point of contact for supplier inventory related issues

• Analyzed suppliers excess, slow moving, and obsolete inventory and gave recommended disposition.

• Used Microsoft Excel, Business Objects and Oracle to create monthly inventory metric reports to present to Ford management.

MICRO GAUGE, Brighton, MI December 2003-July 2007

Inventory Control Analyst

• Designed & implemented cycle counting procedures that improved the inventory accuracy from 35% to 95%.

• Managed and monitored the purchasing of raw stock and finished goods inventory using QAD.

• Used AIMS to pull in EDI releases as required by individual customer requirements.

• Provided production, sales, and inventory reports to plant and materials managers utilizing MS Excel.

• Reduced finished goods surplus of 5 million dollars to 1.5 million dollars.

• Worked directly with the production team ensuring correct product was scheduled to meet the customer’s needs.

• Worked directly with shipping department ensuring customer shipping windows were met.

Mark G. Forte - Page 2

AWTEC, Plymouth, MI October 2001- February 2003

Inventory Control Analyst

• Managed and maintained overall inventory records for a large Japanese automotive power train remanufacturing facility.

• Utilized CMS Manufacturing Systems software as the platform for our AS/400 MRP system.

• Reviewed and monitored the timely confirmation and accuracy of inbound inventory and outbound shipments.

• Adjusted transactions to ensure accurate inventory records using Outlook and MRP.

• Directed the performance of daily cycle counts to manage and ensure quality and accuracy of production components.

• Researched and corrected inventory discrepancies.

• Implemented inventory control procedures.

• Supervised three inventory control personnel to achieve objectives.

• Effectively communicated with manufacturing and warehouse supervisors via telephone and e-mail to expedite flow of materials,

parts, and transmission cores within or between departments in accordance with production and shipping schedules.

• Coordinated the disposal of or the handling of obsolete and damaged products, ensuring it was counted for and properly handled

by scrapping or returning to the supplier.

• Provided inventory month end reports to accounting.

J&L INDUSTRIAL SUPPLY, Livonia, MI January 1997- October 2001

Inventory Control Coordinator

• Managed daily cycle count activities using Oracle data base software to maintain data integrity of an inventory of 145,000

SKU’s.

• Interacted with multiple departments and individuals at all levels of the company.

• Maintained the inventory accuracy located at all of the J & L Industrial Supply showrooms.

• Researched and corrected inventory discrepancies when realized and worked with the appropriate personnel to reduce or

eliminate reoccurrences.

• Provided monthly inventory reports to accounting.

• Ensure adjustments were made for receipt issues and mistakes.

• Monitored excessive, slow moving, and obsolete inventory and reduced by scrapping, selling off at auction, or returning to the

vendor.

• Involved in customer-service including answering technical questions, problem solving, and interfacing with sales force.

CONTROLLED SHEARED PROCESSING, Detroit, MI May 1995- January 1997

Inventory Control Coordinator

• Managed and coordinated weekly cycle count activities.

• Reviewed and monitored all inbound inventory and outbound shipments to ensure accurate inventory records.

• Created a technical manual for new users using Microsoft Word.

• Developed a tracking method by creating spreadsheets on Excel.

• Effectively communicated with associates and customers to accomplish necessary objectives.

• Oversaw functions of order processing; when necessary processed accounts payables/receivables and prepared deposits and

payroll.

POWERFLOW ENGINEERING, INC., Westland, MI May 1993- May 1995

Inside Sales/Customer Service

• Improved sales within existing client base by identifying needs and doing monthly follow-ups.

• Identified prospective clients and increased new business by 25%.

• Used Microsoft Word to update reports for management review.

• Resolved issues regarding company product.

• Controlled and maintained physical parts inventory using Peachtree software.

• Assisted in overhaul, maintenance, and repair of large fluid drives.

• Performed purchasing duties including purchasing components for stock.

• Negotiated with trucking firms for product shipment.

SKILLS

Microsoft Excel, Microsoft Word, Microsoft Access, Oracle, SAP, Business Objects, BAAN, Microsoft Office 2003

and Microsoft Outlook.

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