Customer Service Quality Control
Resume:
Robin A. Burroughs
Huntsville, AL 35816
256-***-**** Cell
Objective: An interesting position with a growing company proving an
excellent learning opportunity and challenge to build my interpersonal skills
and experience.
Experience:
United States Postal Service 12/2009-present Huntsville, AL
Casual Clerk
• Automation (Stacking and Sweeping mail)
• Manual zoning mail
• Letter prep
Redstone Federal Credit Union 09/2009-12/2009 Huntsville, AL
Shipping and Receiving/Print Shop Specialist
• UPS and Fed Ex Shipping & Receiving, incoming mail, bank bags etc., sort and deliver
mail.
• Pull supply orders, print books, receipts, and business cards.
• Use of stamp machine, 2045 printer, 7095 Xerox printer.
United States Postal Service 07/2008-06/2009 Huntsville, AL
Casual Mail Handler
• Set up mailroom to sort and distribute parcel post to different towns.
• Worked letter prep, a 100 machine, made sure mail was on loading dock for delivery.
Burlington Coat Factory 10/2007-09/2008 Huntsville, AL
Mark down Team-Men’s Dept
• Use of Telethon Gun to mark prices up or down.
• Worked all departments, customer service, stocked items, organized and cleaned.
Larson Juhl 11/2004-01/2008 Huntsville, AL
Operations Generalist
• Serviced as a Quality Control Inspector.
• Made sure customers received quality material, pulled orders for molding, matboards and
supplies.
• Packaged orders, received shipments, invoiced pck-up orders, performed data entry,
inventory control and stocking.
• Exhibited excellent customer service in performing duties, used the AS400 to enter,
retrieve and track orders.
• Cleaned warehouse.
Huntsville Hospital 07/2002-11/2004 Huntsville, AL
Environmental Services
• Cleaned offices, bathrooms, waiting rooms, break areas.
• Dusted, mopped, vacuumed, disposed of garbage and sanitized bathrooms.
Education:
Patrick Henry Jr. College Monroeville, AL
Home Health Aide Certification 1993
References: Available Upon Request
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