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Customer Service Human Resources

Location:
Naperville, IL, 60540
Posted:
October 18, 2010

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Resume:

Susan M. Vatawat

** * *** **** ****** 630-***-****

Naperville, IL 60540 abi5u8@r.postjobfree.com

Objective: To advance my professional career in the human resource and

payroll industry by applying my education, customer service experiences,

and payroll skills.

Specialties: Accounting, Accuracy, Analytical, Benefit Administration,

Compensation Administration, Continuous Improvements, Customer Service,

Ceridian HR Web, Detail-Oriented, Employee Relations, File Management, 401k

Administrator, General Ledger, Human Resources, Internal Audits, mergers

and acquisitions, Kronos, multi-jurisdiction tax filing, Organizational

Efficiencies, Payroll Processing, Payroll Administrator, Problem Solving,

Sarbanes Oxley (SOX) compliance, Stock options, system conversions, and

Union payrolls.

Professional Employment History:

Payroll Manager, Invensys Controls,

1/2007 to 9/2010

Directed controls for all tasks necessary to accomplish US and Canada

Ceridian payroll processing objective, including relationships with

internal and external auditors; state and federal agencies and managed 3

full time employees and 4 part time remote employees.

Managed costs through quality/value added programs and performing financial

management activities with the Plant Controllers including centralizing and

standardizing payroll processes which reduced processing cost by 40%.

Developed programs for administration of WOTC, Cobra subsidy and SUI to

capture tax credits and reduction in rates.

Created time keeping business case and implemented project.

Prepared and processed sales incentive plans.

Partnered with IT and Plant Controllers to develop general ledger feeds.

Processed Expat and Relocation programs.

Applied USA tax code to International Stock option programs, partnered with

accounting for the booking of the options, and point person for employee

questions.

Inputted data for salary questionnaires to help with compensation and merit

process.

Prepared monthly head count reports and benefit financials for accounting.

Implemented Global SAP and developed process maps for Global Payroll call

center system to span 47 countries.

Payroll Processing Supervisor, United Airlines,

12/2004 to 1/2007

Managed 13 employees that process payroll for 37,000 UAL ground crew

employees and responsible for a 1.5 billion dollar payroll.

Directed IS team on table driven calculation changes for contract revisions

for multiple union and non-union groups including confirming with validity

testing on a test database prior to implementing changes will follow union

contracts.

Coordinated furloughs: current pay, severance and vacation payout according

to state laws and union regulations.

Processed Quarterly Success Sharing bonus according to present

specification from Compensation and Unions.

Prepared testing criteria for Sarbanes-Oxley audit requirements.

Implemented new time and attendance system.

Senior Payroll Accountant, Resource Connection and MacLean-Fogg Company,

12/2002 to 12/2004

Balanced the payrolls on a weekly, semi-monthly and monthly basis:

confirmed the hours and dollars were correct, submitted the direct

deposits, taxes were debited from the account, ensured that the 401K data

went to the provider, processed stock options, translated the general

ledger files and benefits were properly reported.

Directed the company in year-end process: set up year-end committee,

scheduled meetings, reviewed wage and tax reports for errors, and defined

the functions of each of the members.

Decentralized payrolls for 25 locations: developed training programs,

created standard operating procedures, set up a help desk, and produced

product experts.

Worked with the acquisition team to set up tax jurisdictions: federal,

state, local and school districts. States that I have set up have included

CA, IL, MI, OH, UT, IN, IA, & WI.

Confirmed that Union contracts are being followed and union dues are

submitted timely.

Processed wage garnishments and child supports orders.

Audited conversion to Ceridian, produced W2C from audit and filed amended

returns.

Payroll and Benefits Manager, Euro RSCG McConnaughy Tatham,

5/2001 to 1/2002

Managed payroll activities for 200 employees using Ceridian Source 500

software

Processed taxes per pay period, quarterly, yearly reports, W2's and IRS

inquiries.

Administered 401K, health benefits, life insurance, and short-term

disability.

Maintained general ledger account entries for payroll and benefits.

Payroll Implementation Consultant, Ceridian Employer Services,

9/1998 to 5/2001

Developed training materials for call center

Provided ongoing support using knowledge of Ceridian products and services,

productivity tools and internal resources for 70 companies on daily

processing issues for payroll.

installed over 25 implementation plans based on client's specifications for

payroll, human resources and tax filing accounts.

Trained clients on newly installed systems, supported clients through first

successful payroll processing, design and code management reports and

provided on going assistance.

Documented issues and steps taken to resolve issues in the client tracking

system or other appropriate vehicle.

Identified additional value added services by applying past project

experiences, knowledge and technical skills that will maximize a project's

success.

Payroll Administrator, Lutheran Social Services of Illinois

7/1996 to7/1998

Piloted computer software conversion from Cyborg to Ceridian Employer

Services.

Managed payroll activity for over 3000 employees, activities included:

entered and verified employee personnel record, keyed and edited time and

summary sheets into payroll system.

Education:

Human Resource Certificate, DePaul University 2003

Passed Certified Payroll Professional exam May 2001

Bachelor of Science, Purdue University, 1992



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