Craig A. Hendren, CPA
abi5ti@r.postjobfree.com
home: 636-***-****
cell: 636-***-****
SUMMARY OF QUALIFICATIONS
Dynamic, progressive accounting professional with over 19 years of
blended public accounting and industry experience. Excellent written,
verbal and presentation skills tailored to interact effectively with
Executive Management. My management style is best characterized by
excellent communication skills, strong work ethic, professionalism, high-
energy, innovative, collaborative, customer facing and is adaptable to
various management styles. I am seeking to bring both my Internal Audit
skills and Controller experience to a successful St. Louis based company as
a Internal Audit Director or Senior Manager.
EXPERIENCE
SAVVIS COMMUNICATIONS, Town and Country, (6/10 - 9/10)
An outsourcing provider of managed hosting, network and cloud
infrastructure for IT applications. 40% of the top 100 companies on the
fortune 500 use Savvis services.
DIRECTOR, INTERNAL AUDIT
. Managed a staff of four. Allowed the staff to collaborate with the
creation of the operating budget, workflow planning and meetings
facilitation
. Created the 2011 Audit plan, with an emphasis placed on performing
operational audits versus SOX compliance.
. Performed all required duties as set forth by the Audit Committee,
including acting as the recording secretary
. Coordinated directly with the External Auditors to assist in SOX
related duties. Reviewed all audit work papers, management reports
and controls testing for their accuracy and completeness.
. Performed an assessment of the company's ERM efforts to-date.
Established key deliverables, project milestones and 'next steps'
Accomplishments
. Re-launched the Internal Audit 'brand' within the organization,
emphasizing internal audit's value proposition and its alignment
with corporate objectives in a collaborative team-oriented manner.
. Was able to embed the internal audit function within key company
initiatives and develop a trust among key stakeholders who in the
past did not see the value of internal audit's involvement.
CONOCOPHILLIPS, Wood River Refinery, Roxana, Il (2/10 - 6/10) -
Contractor
Third largest integrated energy corporation in the United States and the
fifth largest refiner in the world. $34B in Revenues
PROJECT LEAD - COST RECOVERY AND CONTROLS MANAGEMENT PROJECT of $4B
Refinery Expansion
. Managed a staff of 14 Internal Auditors and Costs Analysts
. Directly involved with every aspect of the project since it's
inception; scoping, planning, staffing, training, reporting, daily
hands-on management of the audit staff, their workflow, audit
processes and maintaining issues logs
. Responsible for the creation of planning documents, the kick-off
presentation, all audit work papers, their subsequent review and
all closing meetings. Also responsible for the creation and
maintenance of daily metrics and weekly management reports
. Identified and documented the lapses in key controls and process
deficiencies along with their root causes. Developed and documented
recommendations for control and process improvements
. Acted as a liaison between the project's Corporate Management
sponsors and the Audit team
Accomplishments
. Audit team identified over $7MM in disputable items/audit findings
which when recovered will represent a significant addition to the
organization's operating cash flow
RUBINBROWN LLP, Clayton, MO (10/04 - 2/10)
The largest locally owned Regional Public Accounting/Business Consulting
firm in the St. Louis Area (based on number of CPA's).
Industries served: Food, Manufacturing & Distribution, High-Technology,
Energy
Business Model expertise: Manufacturing, Wholesale, Distribution, Retail
and Franchise
SENIOR MANAGER - INTERNAL AUDIT SERVICES / BUSINESS ADVISORY SERVICES
Possess a deep knowledge of all aspects of Sarbanes-Oxley compliance;
project planning, test creation, project execution, work paper
review and staff management. I have the experience to properly
evaluate the appropriate application of internal controls and report
their effectiveness to the Audit Committee. Also possess a strong
familiarity with the PCAOB audit standards
Possess a deep knowledge of Internal Auditing with both financial and
operational expertise. I am well trained and experienced in
executing meaningful risk assessments and possess a strong knowledge
of the COSO internal control framework as well as the International
Professional Practices Framework (IPPF)
Highly trained at using Enterprise Risk Management techniques to
properly align the internal audit function with the organization's
strategic direction and business objectives
Trained at using LEAN process improvement techniques designed to
eliminate waste and improve efficiencies
Skilled at using data-mining techniques designed to assist in the
analysis of large amounts of complex data. Also possess the
knowledge of complex excel formulas, pivot tables, PowerPoint
presentations, Access skills, etc.
Participated in the out-sourcing; in- sourcing and co-sourcing of the
internal audit function at some of St. Louis's most reputable
companies. Experienced at developing annual audit plans for clients
and internal business plans for our own internal audit department.
Experienced at building and maintaining a high-performance internal
audit department based on talent, common values and work ethic. The
last four years I was responsible for identifying, recruiting and
developing highly talented college students
Accomplishments
. Co-created and built a fully functional Internal Audit department
from scratch within a $1B publicly traded company. Developed the IA
Charter and reporting structures, performed the risk assessment,
created the audit plan, etc.
. Co-created 'Strategic Performance Optimization', a framework to
support the appropriate allocation of Internal Audit resources to
enable clients to increase stakeholder value and sustain results
. Co-created the Enterprise Risk Management Resource Group that included
15 corporations in the St. Louis Metro Area
. Consistently received exemplary feedback on the quality of client
relationships maintained and the overall satisfaction with the
precision of work performed. I have a proven track record in
successfully working with the other Big-4 and consulting firms in
St. Louis area
IdX CORPORATION, INC., Clayton, MO (9/03-7/04)
The second largest Store Fixture Manufacturer in the country, over $100
Million in annual revenue - St. Louis Division responsible for $50
million in annual revenue.
DIVISIONAL CONTROLLER
. Successfully interacted as a member of the Senior Management Team to
develop and execute profitable business strategies.
. Was responsible for all Accounting and Financial analysis functions
of the St. Louis operating division. Managed a staff of 10
individuals in the areas of Accounts Payable, Accounts Receivable,
Inventory, Payroll and Staff Accounting.
. Assumed the lead role in implementing a new ERP System.
. Was directly responsible for the formulation of fiscal budgets,
quarterly forecasts, accurate presentation of monthly Financial
Statements and weekly Treasury functions
. Rigorously reported the weekly cash-flow changes utilizing a twelve-week
model
. Identified over $100k in cost savings items within the first six months
of employment.
. Identified and implemented needed network upgrades and file backup
routines
. Helped to create operating efficiencies within the division and
restore morale. Also helped to develop cohesiveness between internal
departments and sister divisions encouraging respect and timely
communication.
LAIDLAW TRANSIT, INC. St. Louis, MO (3/01 - 9/03)
The largest School Bus Contractor in the country, over $4 Billion in
annual revenue - Missouri / Kansas Area responsible for $90 million in
annual revenue.
AREA CONTROLLER
. Responsible for the financial reporting and Analysis of over twenty
branches. Also responsible for the formulation and presentation of
all Budgets and Forecasts.
. Provided financial training and support for Branch Managers
and accounting staff.
. Directly involved with the growth and profitability of all new
and existing business.
. Held responsible for the accuracy and timeliness of all
monthly, quarterly and annual Financial Reports.
. Developed new financial models, analytical tools and performance
tracking reports to enable Managers to make better business
decisions that contribute directly to the profitability of the
operation.
GROWING FAMILY INC. (formally HASCO/First Foto), St. Louis, MO (9/99 -
3/01)
Leading national photography company of in-hospital baby pictures - They
control 75% of the market representing approximately 3 million births per
year. $100M Annual Sales.
DIVISIONAL ACCOUNTING MANAGER
EDUCATION
UNIVERSITY OF MISSOURI - St. Louis
Bachelor of Science, Business Administration,
Accounting - May 1992
ACCOMPLISHMENTS AND AFFILIATIONS
o Certified Public Accountant - November 1996
o Currently licensed: #200-***-****
o All CE hours up to date: 179 hours through September, 2010
? Member of the American Institute of Certified Public Accountants
o Member of the Missouri Society of Certified Public Accountants
o Member of the Institute of Internal Auditors
SKILLS
o Excel (advanced user), Word, Powerpoint, Access, Outlook, LotusNotes,
ACL, Idea
o SharePoint, ComplianceManager, Quickr, QuickPlace, Resolver
o SAP, Oracle, PeopleSoft, JDEdwards, Lawsen, Platinum, Vantage,
Quickbooks, PeachTree, FAS and other smaller general ledger / ERP
systems